We used Glueckert for a wake and funeral this past December, as well as one many years ago. The staff was extremely helpful in understanding our unique desires for the details of the service. They took care of many things behind the scenes, and were respectful throughout. They stayed in the background except when we needed something (like CDs loaded to play, or flowers moved). The facility is modern and lovely and they have a nice place for food to be brought in and served to family and close friends. The staff was very knowledgeable in a time of such sadness, and I would highly recommend them.