I went to have my hair blown out (I have naturally very curly hair). They did a great job--too good. There was chemical straightener left on the flat iron and they *permenantly* straighted much of my hair. (That's what the hair dresser I went to to fix my hair told me most likely happened.) Now I have ridiculous looking straight strands mixed in with my curls. When I told the manager about it, she wasn't the least bit concerned, did not offer a refund, did not offer to fix it, and did not even ask me to come in so she could see it. I DEFINITELY would not recommend going here.