Everyone from Glen Ellyn Storage was friendly and helpful and had a good attitude. We appreciated that they wanted to move us and get things back to normal for us. We made one move, but they suggested we separate that move into two separate times with two different crews. The first crew came on time and the second crew came 20 minutes early.
They took boxes and moved some big furniture including a piano and a huge cabinet, and all of them seemed to do their best. Their expressions were very cheerful--and all of them had good spirits. Bobby the driver was very conscientious, and so were Zach, Andres, Eric and Jordan. Sue W., who also works at Glen Ellyn Storage, is great; and, the head salesman Steve Price, who came over and talked to us, was very good and planned things well.
When people move, it is a very stressful time. But if the movers are friendly and helpful, it helps the stress level not to be so high. The second crew was more vocal in their wanting to help us, but the first crew was also good and overwhelmed by boxes and the constant moving of them. They were tuckered out by the time they finished at the end of the day. Both crews did their best.
Everything arrived OK after the first move and, after the second time, a paper shredder seemed to have been dropped and was ruined--but they told us to put a claim in. We would definitely use Glen Ellyn Storage again.