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Glassman, Steven D, Md - Spine Institute - 2 Reviews - 210 E Gray St # 900, Louisville, KY - Doctors Reviews - Phone (502) 584-7525

Glassman, Steven D, Md - Spine Institute

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210 E Gray St # 900
Louisville, KY 40202
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(502) 584-7525
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I left work early so my pay was docked. I sat in the waiting room for 2 hours, then the exam room for another hour. I was told tests would be ordered to be done at the hospital ...

Do not waste your time or money 12/18/2009

I left work early so my pay was docked. I sat in the waiting room for 2 hours, then the exam room for another hour. I was told tests would be ordered to be done at the hospital and I would be called with the appointment time. I called back 3 times over the next two weeks and still no appointment had been made. I went for a follow up visit and had the same wait time. The doctor saw me for about 2 minutes, wrote a prescription and charged me $70.00 for the follow up visit after my insurance had already paid $300.00 for the initial visit. They were not willing to work with me on the billing either. I wish I made $35.00 per minute of my time. Cons: Slow, rude, expensive more

Horrible experience 6/17/2009

This establishment exemplifies why many of us loathe to seek medical advice. I have experienced back pain for over 20 years (since around age 15), and finally decided to seek some advice. I was told several times that I exagerated a previous diagnosis. The physician rushed me out and belittled me whenever I asked questions. I was told to ""live with it."" The staff (except those at reception) were rude -- no knocking on doors, turning backs while I was talking, moving computer monitors so I could not see my x-rays, etc. I will never set foot in this establishment again. Cons: Poor customer service; egos galore! more
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Specializing in Spine Orthopaedics

Owner Message



  • Spine Fractures or Trauma, Spine Deformities, Back or Neck Pain

Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Phoenix Hill
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