I was the maid of honor for one of my best friend's wedding and we still hadn't found a place for hair and makeup. The bride lives in Florida and I live in California so it was pretty difficult to gather vendors for makeup and hair. The wedding was last Friday 10/17th and I contacted her in late September. Yes, it was very last minute, but Natalie was very professional and helpful. She always returned my phone call/ e-mail within 24 hours. She also made every effort to accomadate our needs. She was also very friendly and unbelievably reasonable in price. After speaking to her a few times, I felt completely comfortable with putting my friend's wedding day makeup and hair into Natalie's hands. I confirmed the week of the wedding and there was no surprises. We arrived at the shop which is small and intimate (PERFECT FOR WHAT THE BRIDE AND I NEEDED)!! Natalie was there and ready to go. The bride was in dire need for some peace and quiet and we were able to chat and enjoy ourselves a little before the wedding. Not to mention, Jenn the Bride was absolutely stunning!!! Her makeup and hair was flawless! We were very happy with the service and the professionalism we received. I don't normally write reviews but I thought considering the short notice, the service and our satisfaction... this one warranted one. I love New Orleans, and if I'm ever back for ANY special occassion... I wouldn't hesitate to call Natalie in a heartbeat. Hell, if I had the money, I'd fly her in for any special occassion I needed in San Francisco.