So I got a flyer for this restraunt in the mail and since i'm new in the Pittsburgh area I figured I would give them a try. I've ordered from them 3 times now. The service over the phone on the first order was a little lack luster, mostly cause they asked for alot of information I didn't understand why they needed(was hard for me to convince the guy on the other end of the phone that I didn't have a home phone, just a cell phone). However, the food arrived in 35 minutes of the told 45 minute waiting time, and the delivery man was pleasant and very thankful for the 15% tip. I ordered the Chicken Parmigiana hoagie and a pepperoni Breadtwist. Maybe i'm not used to good italian food, but this was amazing. The hoagie(I got a whole) was loaded with chicken/cheese/sauce and was delicious. The pepperoni bread twist was even better, with marinara and garlic dipping sauce. I also understand why they got so much information from me on the first call, as the second time I called back and gave them my cell number they were polite, called me by name, and already had my address on file. I've ordered various hoggies, buffalo chicken/chicken/cheeseburger, and they have all been an ample amount of food, and very tasty. It seems like every time I order, the custom service gets better(maybe they like repeated customers). Since arriving it pittsburgh I've tried a variety of italian restraunts/order out and this place is truly something special. Thumbs up!