Honestly, I was impressed and awed by the service that I received from Gillece this week. When I arranged my appointment, the operator was informative, kind and professional. Today, I was contacted by a cheerful operator to let me know that my plumber was coming---on the scheduled day and in the window of time provided. The plumber was professional, helpful, kind and just did a great job. He didn't pressure me, try to up-sale me, trick me, use fancy words with me, etc. -----he just did a GREAT job. I will use Gillece in the future and tell everyone about my great experience. Thank you for your help and to everyone on the team who made my entire experience so wonderful.