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Gigi Of Mequon - 10 Reviews - 1550 W Mequon Rd, Thiensville, WI - Women's Clothing Reviews - Phone (262) 241-1123

Gigi Of Mequon

1550 W Mequon Rd
Thiensville, WI 53092
(262) 241-1123
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Retail Shopping , Women's Clothing

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Gigi Of Mequon - Thiensville, WI
Gigi Of Mequon - Thiensville, WI


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I should preface by saying that I LOVE to shop. I came to GiGi originally for my bridal gown a few years back and had an awesome experience. I thank them for not only finding my p...



On a positive note, I liked my dresses. Pros: I got my bridesmaid dresses (late, but they're dresses) Cons: Terrible customer service, disorganization, no communication

Best Retail in Milwaukee BY FAR 6/29/2010

I should preface by saying that I LOVE to shop. I came to GiGi originally for my bridal gown a few years back and had an awesome experience. I thank them for not only finding my perfect dress but I was pleasantly surprised by the cocktail and casual attire they carry as well. No need to head for Chicago, my first stop is always GiGi. Their selection is unique, beautiful and like no other in the area. I have never written a review before but I was told they were creating a new website and went to search for it and ended up here. I couldn't help but express my opinion since I have received such great service time and time again. Also, just a bit of advice...try on what the staff recommends. More often than not you'll find something you love! Pros: the clothes, accessories and staff Cons: who knew they had more than bridal? more

Fantastic Service and an Amazing Experience! 6/17/2010

I am surprised by the negative review about GiGi since I had an amazing experience and felt that the staff went above and beyond to ensure that my wedding attire was unique and perfect. My entire wedding party was outfitted from this store (bride, bridesmaids, mother of the bride, my rehearsal dinner and a few oufits for my honeymoon) and everything was flawless. I went to GiGi based on several reccomendations from friends and could not have been happier with my experience. Granted, I was a fairly low-profile bride, which I feel can contribute to personal experiences while planning a wedding. I think many brides unnecessarily stress themselves out, have unfair expectations and let the wedding consume their life. Any woman looking for a special dress or outfit should check out GiGi, you won't be disappointed. Pros: Great selection, wonderful staff, beautiful store Cons: Too many great clothes, wish I could buy it all! more

Meh 6/4/2010

On a positive note, I liked my dresses. Pros: I got my bridesmaid dresses (late, but they're dresses) Cons: Terrible customer service, disorganization, no communication more

Excellent Customer Service 5/1/2009

I was pleasantly surprised by the friendly and professional service my daughter and I received when shopping @ GiGi of Mequon for a prom dress. It was our first time shopping there and could not believe how helpful everyone was. We had problems finding the perfect shoes to match and again, they were so very helpful. It was the first time that we actually had a stress-free,fun shopping experience for a special event dress! Thanks! Susan & Megan Pros: Friendly & True Professionals Cons: None - Could not have been more helpful! more

A Blissful Experience. Stunning dresses and outstanding service. 11/23/2008

Gigi of Mequon provided me with an extraordinary and unparalleled experience. Their attention to detail, steadfast commitment, and professionalism alleviated all of my anxieties throughout my wedding preparations. I purchased both my rehearsal dinner dress and wedding gown from Gigi of Mequon. I immensely enjoyed trying on the dresses at the store and really appreciated the advice from the salespeople. The alterations were flawless and I felt radiant during the entire weekend. I left my headpiece at the store when I picked up my dress and did not realize it until the night before the wedding. Gigi of Mequon arranged for this essential part of my wedding look to be dropped off at my hotel room downtown with plenty of time to spare. Everyone I met was friendly and caring and went to extra lengths to ensure that everything was perfect. It is evident why this boutique is considered the finest in the Milwaukee area. They set the standard for excellency. Pros: Beautiful store, gorgeous dress, vast selection. Cons: None. more

Best Selection & Service!! 6/26/2008

This is my first time writing a review, but considering some of the prior reviews, I felt obligated to share what can only be described as a ""perfect"" experience at GiGi of Mequon. As future brides know, dress shopping can be quite daunting! However, GiGi's put my mind at ease. Living in another city, I had called GiGi's prior to my appointment to describe the type/style of dress I was interested in. They asked all the right questions, and truly listened to all my requests. When I arrived the day of my appointment, they had already set aside atleast a dozen dresses for me in the fitting room! Talk about personalized service! Of course I was hesitant at first, not knowing what they had chosen for me, but within less than two hours I had fallen in LOVE with not 1 but 3 gowns that they had picked out for me! I narrowed it down to a Monique Lhuillier and could not have been more thrilled. Like most crazy brides, I continued to lose weight up until the big day. GiGi's custom tailored the dress to fit my changing frame...there service was exceptional. GiGi""s also helped me in assessing different dresses that would fit ALL of my bridesmaids. NOT an easy task when you a have a large degree of varying body types to fit! This is where their true expertise shined through. They educated me on what would work so that I didn't spend tons of hours concentrating on dresses that in the end, might not fit everyone involved. I don't know if I've ever been at a wedding where all bridesmaids where ""truly"" happy with what they were wearing....but at my wedding, they were and all of them felt beautiful. Again, GiGi's tailored all dresses to perfection (in one fitting) and even individually shipped each dress to my bridesmaids (5 diffferent states!) on time with no problems or delays. Thank you GiGi's for made my special day even more special!! Pros: carry best designer gowns/clothes, exceptional service, on-time delivery more

Exceptional, personal service -- great experience! 6/26/2008

I am so surprised to read the previous reviews as my experience with Gigi could not have been better! I had a destination wedding & all of my bridesmaids lived out of state. I had gone everywhere looking for bridesmaid dresses & everything looked the same. I wanted something really special that would flatter all of the girls. I arrived at Gigi's -- a truly beautiful store -- they greeted me right when I walked in. I explained that I had been everywhere & really wanted a ""WOW"" bridesmaid dress. Jessie helped me & pulled out an amazing strapless dress that I never would have selected on my own. I tried it on -- it was perfect! What really impressed me was that they listened to what I was looking for & made a recommendation that completely fit the bill. The best part is, I never would have picked the dress on my own, but it was exactly the look I was trying to achieve. Since none of my bridesmaids lived in the area, they all called their measurements into the store. When the bridesmaids came to town for a shower, we all went to the store for the fittings. They made us feel so special. Everything went smoothly. Gigi's did all of the alterations & the dresses fit the girls like a glove. All of the salespeople were helpful and friendly. They made everything so easy & stress-free. I have since gone back to the store and have bought some amazing dresses, work clothes & casual wear. Every time I wear one of the outfits, I always get compliments. Their service is exceptional, the store is beautiful & their clothes are high quality & unique. I would highly recommend Gigi's...I know I'll be back. Pros: Helpful & friendly salespeople, beautiful clothes, great service more

BRIDE'S BEWARE! What a nitemare! She only confirmed my original bad experience 6/11/2008

7 bridesmaides- 2 dresses ordered wrong sizes, Bev, the owner refused to take responsibility for the wrong sizes being ordered. One too big, one too small. My 16 year old was measured by the assistant at Gigi's to fit the ""sample"" size 12. First it came in too short. They told me that she was not tall enough for the long version, had to take back our shoes and get shorter ones to accomodate the short dress. They had the dress for 2 months, did one fitting, we came back to try it on, they did put in cups, but did not do the altering we had gone in for a month before. We had to do it again, but they would not schedule us for the fitting untill 4 days before the wedding. Came back to try it on --WAY TOO SMALL, and there was nothing more to let out because they had ordered a size smaller -- a 10--rather than the ""sample size Pros: Pretty building and set up inside Cons: Dishonest, unethical and mean more

Poor customer care for a bevy of bridesmaids 3/2/2008

If you are planning a wedding for your daughter, don't go to Gigi's. I accompanied my daughter to a fitting for a bridesmaid dress. The person who ""helped"" her had her try a dress that looked gorgeous. This person thought they may need to insert a new zipper when it arrived. This was in March 07. In June 07, I got a call to pick up the dress. I drove the 40 miles to pick it up. When my daughter came to visit from the East Coast, in July, she tried it on. The dress was absolutely enormous. The size on the dress was a 12 -- my daughter is a size 6 or 8. We drove the 40 miles (one way) to go back. At first they said they would make good on it, they must have ordered the wrong size. Then they quickly changed their story -- this by the way is the owner's daughter. They said the entire bridal party had ordered their dresses in January 07-- the bride says 'au contraire'. We paid $75 for alterations to a $200 dress. In September, the dress was mailed to my daughter on the East Coast. It still did not fit and she paid an additional $55 for alterations. Then, when she came home for the wedding, we had to have the dress pressed -- another $30. Every bridesmaid had an equal horror story. Beware of this business, they do not care about you. Pros: Can't think of one Cons: Self-centered, profit oriented mother daughter team more

Bridal shop with an attitude 3/2/2008

This is the first time I have ever reviewed anything, but I felt my experience at Gigi's warranted a review. I was a bridesmaid in a wedding recently. The bride chose to buy the dresses through Gigi's. Not living in the state, it was not the most convenient for me, but I used to live in the area and heard that Gigi's was ""good."" I went in to try the dress and make sure the size they would be ordering for me was correct. At that time, the lady who helped me told me she had written down that my size was the same as the sample dress and that she would note a specific detail to be done to the dress when they ordered it. When I got the dress it was gigantic, a totally different dress from the one I tried on, and they said they would order for me. When I confronted them about the mix-up they told me that they had this gigantic size written down for me and there was nothing else they could do. I reminded them of the conversation earlier in the year, she remembered and when she went ""to check"" she came back to tell me they had already ordered the dresses before I came in. So why did she write down the size and the detail? She lied right to me to cover for their mistake. While I was there the owner and her daughter fielded another phone call from an angry customer and they took turns having a personal phone conversation the entire time they were helping me. I ended up getting it tailored by them for $74. I should not have done the tailoring with them, but I did because I live in a much bigger city where it most likely would cost more for the ridiculous amount of tailoring that needed to be done. In the end, they mailed me the dress (the only nice gesture), which still did not fit and I had to have it tailored a second time at another $55. These women will look you in the eye and lie to you. Every bridesmaid in the wedding party had a story like this to tell about Gigi's. I recommend you take your business elsewhere. Pros: large selection of very nice dresses Cons: service and cost more
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