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Giancarlo Restaurant & Bar - 22 Reviews - 4915 Hampton Ave, Saint Louis, MO - Pizza Restaurants Reviews - Phone (314) 351-8531

Giancarlo Restaurant & Bar

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4915 Hampton Ave
Saint Louis, MO 63109
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(314) 351-8531
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Restaurants , Delis , Pizza Restaurants

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Food & Dining

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Giancarlo Restaurant & Bar - Saint Louis, MO

Reviews

( 6 )
( 2 )
( 2 )
( 2 )
( 10 )

Best

Great authentic Italian food prepared by an Italian grandma and her mother; both immigrants from Italy. As to the service, I am told that Europeans take the time to enjoy their m...

Worst

Provides very authentic italian food which is amazing, however, the service has been getting progressively worse. Last trip we waiting an hour for cold cut sandwiches and then ano...

This place was a horrible nightmare! 11/21/2012

This place was a horrible nightmare! We only tried it because I have an entertainment book and the menu in it looked very delicious! We were the only ones in the place. The server said it was her first night and acted like she had actually never seen the menu! I tried to order Eggplant Parmesan, but they were out. Then ordered salmon. It's was disgusting. I only took one bite. My boyfriend ordered Chicken Parmesan, and it was hard. I went to the register and gave the old woman my receipt, coupon, and told her the food was terrible. She still charged me full price. We then went to biggies and got a pizza to go (which was amazing). What a waste of money and time! We frown every time we drive by that place. We are convinced this must be a mob front! more

Editorial review from Citysearch 7/5/2012

Service is slow, so call ahead if possible. more

NEVER AGAIN!!! Giancarlo Restaurant & Bar 7/23/2011

first off the place is a shithole!! service sucked!! waiter was a prick!!! we got overcharged for stuff we didnt even eat... never saw the bill they wont let you see it health inspector has been contacted.. i will never go there again i would rather go to the east side and eat at one of the p.o.s strip clubs i would get better service and enviroment more

Good Food 5/9/2011

First of all the pizza-AMAZING! Lets make it known I only go here for the food. With that said, the place is run by 2 ladies (a lady who is nearly 90 years old and her daughter) and sometimes they are the only 2 there so they are waiting on tables and doing the cooking. So needless to say the service is slow. Alot of times they do not open according to the hours on the door, tend to run late, so call before going to be sure they're open. They recently had a deal out on a site similar to Groupon...(where you pay $10 for a coupon that gets you $20 worth of food..you pay the $10 on your credit card up front then are able to print the coupon). The staff/owner did not understand how this worked and was trying to charge me $10 when I tried explaining to them that I already paid $10 to buy the coupon. How can you sign up for a promotion like that , that you don't understand how it works? Ordered a cannolli for dessert because it looked so good on the brochure on the table however it took a while cause they didnt have any ready and had to hand make it. When it came it had no chocolate chips in it like the picture showed. All I can say is if it wasn't for the pizza, I wouldn't be frequenting this place. more

This place is DISGUSTING 10/12/2010

I kept hearing about this place and decided to finally check it out. To begin with, the service was a joke. The food was absolutely disgusting and the restaurant itself was dirty. I will not be a returning customer! more

Can you get any more Italian? 8/15/2010

Great authentic Italian food prepared by an Italian grandma and her mother; both immigrants from Italy. As to the service, I am told that Europeans take the time to enjoy their meals, the company and conversation. It?s we Americans who ?perfected? fast McBurgerQueen food so we can get it over with. more

Best Marinara/Red Sauce in STL! 7/9/2010

New, professionally trained executive chef, Andy, is already making a difference at this STL landmark Italian restaurant-Salads are great! Best marinara and red sauce and Italian salad in STL! Love it, wanted to bring a quart of it home! It was made fresh by the owners that same afternoon. We brought in a party of 12 for a birthday-The food was Fast, fresh and delicious! Wonderful atmosphere. This isn't a typical chain restaurant-it is the real deal. Recommend the lasagna and cannaloni. Pros: Authentic Italian Food Great Red Sauce!!! Cons: Couldn't Find any Cons more

Pitiful, stay far away. 10/26/2009

Hire experienced waiters/waitresses please, or else give them adequate training. Pros: No positives here Cons: Service stinks, Inept, clueless. more

What A Joke - Mama Needs To Retire 10/24/2009

We called on a Thursday to make reservations for a large group of 20 for Friday at 5pm (which is pretty early so you would expect good service). But no. The Bosnian busboy was called into duty to take our orders, which was made more difficult due to his lack of English skills, and somehow the orders never made it to the cook. When the appetizers came the calamari were burnt. It was three hours after I ordered my Deluxe pizza when a sausage and mushroom pizza arrived. I ate it anyway 'cause I was starved. Others in our group had similar extremely slow service. We had a large group and kept ourselves occupied with talking and visiting with out of town family. We amused ourselves by making fun of the restaurant staff. Mama told me (in her very broken English) that she is 92 years old. She looks it. Again: The service was the worse I have ever seen. They should be embarrassed in their feeble attempt at running a restaurant. I will tell everyone I know to avoid Giancarlo's like the plague. Pros: Plenty of tables available (because no one eats there) Cons: Poor Service, Staff runs this restaurant as a hobby more

Beware -- terrible service and greasy food 10/4/2009

I have heard good and bad about this place and the owner (she has a reputation for being unprofessional, especially when she gets drunk ...), but I had to see for myself, since I have also heard that the food is good and abundant. Pros: None! Cons: Owner/Chef unprofessional and unethical more

You have got to be kidding!!! This place is a joke!!! 7/6/2009

Attempted to have a fun Friday evening with friends. Unfortunately, after a 2+ hour wait, and still no food, decided to cut our loses... and we were told we were wasting the owners time!!! Pros: Pros: None!!! Cons: Cons: Service - or the lack of Service more

Worth The Wait!!!!! 3/23/2009

We found Giancarlos by accident on new years eve. Pros: Best food ever ! Wonderful Owners Cons: None Food may take a minute but Its well worth the wait! more

Mixed Experiences 3/21/2009

Provides very authentic italian food which is amazing, however, the service has been getting progressively worse. Last trip we waiting an hour for cold cut sandwiches and then another half hour for the bill. We ended up having to go up to the counter and pushing for it immediately after an hour and 45 minutes. Pros: Wonderful food Cons: Horribly slow service & food more

Salads to die for! 3/8/2009

I?ve been going to Giancarlo?s for years. The Greek salad is delicious but, Grandmother Nona?s one and only salad dressing is totally to die for! The pastas are excellent. The service is wonderful. At times the service is a little slow but the food more then makes up for it. In a rush, call ahead. This is where we have large family meals, my friends and I go, and yes my employers take us to eat, they love it! Tina is very personable and always comes to our table to greet us and the last time we were there Nona came to our table with Tina. Pros: Wonderful food & dining! more

BEST PLACE IN ST.LOUIS!! 2/4/2009

Gian Carlos is the best place I have been to in a while. I know the economy is ruff, but it's too bad people can't get out more to enjoy this great restaurant. The owner is from Italy and she will talk your ear off, but that makes the experience great for everyone. This is a truly authentic Italian Restaurant in St.Louis MO. The sandwiches are under priced! Pros: Great service and food more

Good Pizza wierd service and atmosphere 2/1/2009

Great Chicago style stuffed pizza, horrible service though, and that;s just with takeout. Pizza takes about 1 1/4 hour to get and costs alot, but is very good. Never anyone there, I think it's a front for something... Pros: Great Chicago stuffed pizza Cons: Service, owner attitude, speed, mafiosos more

Worst...place...ever! 12/10/2008

Words can't describe what a horrible place this is, both in terms of service and quality of the food. Heed my words and pass on by. I wish someone had given me the same advice. Pros: Plenty of room due to lack of customers Cons: everything else more

TERRIBLE SERVICE 8/18/2008

I ordered a sandwich with specifics- 16 inch turkey, cheese, and onions and a large pepproni pizza. I waited over an hour which isn't a big deal but when I got home, my sandwich only had 3 pieces of turkey and the cheese and onion were not there. I drove back to the place and had the owner fix it and she didnt even care that I had to come back. The waitress seemed to be the only one concerned with customer service cause she gave me 5 bucks back for having to come back, and I know that came from her tips. The owner noticed that the girl gave me back some money then started screaming at the girl saying that she's trying to make her look bad. I felt so bad for the waitress I gave her back the money and told her not to worry. I should have given her my card so she could come and work for me. I'm a big supportter of small buisness but this place won't be getting my money ever again. Pros: pizzas not bad Cons: the owner doesn't know the first thing about customer service more

Bad Owner 6/13/2007

The food can be good but owner seems very confused. If she makes a mistake it?s always like ""so"" pay me anyhow. We been going since they opened years ago but have not been there in months. Not worth the effort. Pros: The food is really good Cons: The owner is destroying what she built more

Avoid Friday Nights 3/2/2007

Horrifying experience. We sat down at 5:30pm. There were two people in our party. We ordered 1 pizza and 2 salads. There was screaming and yelling coming from the kitchen. This went on and on. One hour later we still did not have our food so we got up and left because there was fighting. This woman the owner was yelling and threatening someone. We got up and left. A woman I guess the owner followed us outside to tell us to come back and pay (for food we never got) or she was going to call the cops. Now she was screaming at us. The man she was yelling at came out and told us not to worry about it and to go a head and leave. So we left and never came back. Cons: Thumbs down more
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Menu for Giancarlo Restaurant & Bar




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Additional information

  • Hours:

    Mon. - Sat. 10am - 10pm;Sun. 12:30am - 8pm
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    St. Louis Hills, Saint Louis
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