I took in a pair of comfortable shoes that needed re-soles. Instead of just re-soling them he stitched them so that the toe area was too tight. He stretched and re-stretched a number of times and instead of just stretching just the toe area he stretched the whole shoe. The toe area was still too tight but the shoe got so long he put in a couple of heal inserts. I went back at least 6 times and he never got them right. I asked for my money back so I could take them to a different shoe repair place and he said no and ""sue me"". I took them to a different shoe repair place and the guy told me the shoes were ruined and there was nothing he could do. Don't go to German Leather and Shoe Repair.