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Gerber Collision & Glass - 2 Reviews - 6240 S Tacoma Way, Tacoma, WA - Auto Body Repair Reviews - Phone (253) 926-2225

Gerber Collision & Glass

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6240 S Tacoma Way
Tacoma, WA 98409
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(253) 926-2225
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Gerber Collision & Glass - Tacoma, WA

Reviews

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Best

I wanted to let your management team know of the fantastic service I have received from the Gerber Collision in Tacoma, WA. I recently had my Ford F250 broken into by having the d...

Worst

Gerber Collision has been the worst, most unprofessional experience with any business I have ever had. The manager, Richard, was overly disrespectful, even standing in my car door...

WORST AUTO SHOP IN TACOMA 5/26/2011

Gerber Collision has been the worst, most unprofessional experience with any business I have ever had. The manager, Richard, was overly disrespectful, even standing in my car door preventing me from leaving while he continued to argue. Managers should be held to a higher standard, and he fails miserably. On top of this, I get my car back with a big scratch across the back that was NOT there before it got to the shop, and they wanted to fight with me about it rather than be helpful. I wish I could take it to another shop to fix the scratch, but unfortunately I have to deal with them until the work is complete. If you have the option if where to take your vehicle, DO NOT TAKE IT TO GERBER TACOMA!!! Poor, poor, poor. more

Thank you for the great service :) 4/12/2010

I wanted to let your management team know of the fantastic service I have received from the Gerber Collision in Tacoma, WA. I recently had my Ford F250 broken into by having the door locks forced open. I had planned on leaving the truck for at least 3 days even after waiting a few days for an appointment time. To my surprise, I scheduled an appointment, parts were ordered and the truck was repaired AND the vehicle was personally delivered by Jody Durant the shop manager to my house after closing the SAME DAY. I have never received such outstanding customer service from any industry. Thank you very much for all the great attention. I will refer Gerber to all my friends if they are ever in need of a body shop. ??Jon T. more
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Owner Message

  • For over 75 years, vehicle owners have trusted their automotive collision and auto glass repairs to Gerber Collision & Glass. Quality workmanship backed by our National Lifetime Guarantee and outstanding customer service are just a few reasons why our customers choose to bring their vehicles to Gerber. What started as a single auto glass and trim shop in Chicago has grown to be part of the largest collision auto body and windshield auto glass repair company in North America. At Gerber Collision & Glass, our goal is simple: "Wow Every Customer... Be the Best". We are a team that is dedicated and committed to our mission, continuous improvement, and delivering superior value to our customers. Why Choose Gerber? - Free Repair Estimates - Collision Auto Body / Auto Glass - Computerized Color Matching Paint System - Courtesy Car / Rental Car Assistance - National Lifetime Guarantee - Direct Billing to Insurance - Conveniently Located - I-Car Certified

Additional information

  • Hours:

    Mon. - Fri. 7:30am - 5:30pm;Sat. 8am - 12am;Sun. CLOSED
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    South Tacoma
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