I have eaten at Sandy's many times, but not as often as I'd like. It's more then ten miles from my house and go there any time I have other business in the area. Love the vegetarian chili. Outstanding salad bar, and homemade salad dressings. Great teas and coffees, just wish they provided ice. Haven't been there on any bad days, so all I have is praise for the food and waitstaff, who don't hover over you. Most everything is self serve, so I don't see any problems with lazy waiters. Sorry to hear that someone had such a bad experience there that they won't come back. Every business has bad days to deal with and hopefully it's not on someone first visit. The food had always been quality first. They have added and change some things over the years, but it has always been better. Even if you don't care that much for veggies or salads, you should be able to find something that you really enjoy eating there. Soups are to die for, along with the breads and organic butter. There are also great desserts that go wonderfully with the different coffees they offer, and the coffee & tea choices change daily. My favorite coffee is the cream brulee. The Egg Salad, Tuna Salad, Turkey Salad, and sometime salmon salad are all great on the salad bar, plus lots of fresh fruits and cottage cheese. Now I really can't wait to get back there. Oh and the tables and chairs you eat on are also for sale. A chance to try, before you buy, if your looking for furniture.
Pros: Good on almost everything I can think of
Cons: Prices went up and surely will go up again. Sometimes so busy its hard to find somewhere to sit unless you don't mind sharing one of the big tables with someone else's party.