This dentist literally ruined my life. I have been going to this dentist office since I was 12 and I am currently 20. Since my first visit, I remember he told me I had to get fillings and root canals without explaining why. Being ignorant and trusting Dr. Jay, I allow him to do the teeth work as he said I ""needed."" Years after years, I have root canal in all of my back teeth and crowns mostly on the side. Everytime I went for a visit, he would tell me I needed something else done, what more did i needed done? was my teeth that bad?? Not until recently, I had a really bad toothache, which I finally decided to NOT go to Dr.Jay. I went to my local dentist and he told me i had an infection in my gums, which i had to go to a specialist to fix. The specialist spoke to me, and told me that all the crowns I had, may not be necessary and surprising may NOT be needed. My specialist told me the crowns and the jobs of the root canal were horrible done, that its causing all these problems with my gums and teeth. One particular root canal I had, has an infection between the roots and inside the gums, which caused the looseness of my crown. ( A year ago, I thought it was caused by loose cement, he took xrays and told me it was loose cement. Which is changed and told me if my crown was to become loose again, i would""ve needed a dental implant.) Finally a year later, my specialist said, its actually an infection, NOT loose cement. the infection which you can obviously tell from looking at xrays WHICH Dr. Jay supposely had ""missed"". my specialist told me that the crowns that was made, was poorly put in, it was placed to close to my real tooth and cause bone lost. the crown was too short, leaving space and gap between the crowns and my gums. now since the infection has gotten the best out of my roots, im forced to get a dental implant. due to the poorly done root canals and crowns, im advise to get them redone, and forced to get deep cleaning for my gums due to the gaps that was open wide for bacterias from the crowns. i also need to get a minor surgery done for one of my root canals. i have no doubt regret going to gentle dental as my family dentist for the last 10 years. its such shame that i didnt understand or questioned the reasons why i needed most teeth work done. what this dentist lack, is communication. he does not give you options, and he does not discuss your situation. he proceeds to do what he needs by saying ""you need a root canal done, without an explanation"". now i have to live with my mistakes. please dont go to this dentist. or you'll have to waste more money, redo-ing your crown or root canal. at worst, having to lose your tooth and paying 4000 for an implant.