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Gentle Dental - 1 Reviews - 1421 Guerneville Road, Santa Rosa, CA - Cosmetic Dentists Reviews - Phone (707) 387-0635
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Gentle Dental

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1421 Guerneville Road
Santa Rosa, CA 95403
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(707) 387-0635
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Reviews

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Best

I picked this dentist because of other online reviews. This is also my first review, and it takes a lot for me to write something online. I am uninsured, and quite frankly was sc...

Worst

All reviews seem positive

Editorial review from Citysearch 4/11/2014

Very disappointed with this office. We switched this last year to Gentle Dental because they accepted my husband's insurance and they had a ""pediatric"" dentist. There are 6 of us that brought our business to his office. I have no issues with the dentists themselves or the staff themselves, they are all kind and doing there best to help the non-stop flow of people. What I have an issue with is their system and process for making and explaining appointments. Any other dentist we've gone to we make one appointment and the x-rays, cleaning and exam are all taken care of at once. We only need to make return trips if there is a problem that needs further attention. It is very inconvenient to take the time to schedule the appointment, take children out of school because availability of after school appointments is minimal and then get them there, be made to wait 30 to 45 minutes to be seen only to have the child go back and sit in the chair to wait more and finally be seen by the doctor, only to be told that the 5-8 minutes he spent out of the 60 you allotted to be there haven't produced anything other than an opinion with no actual work done and that we need to schedule yet another appointment to see the hygienist. This all while needing to juggle the likelihood that the process has made me late for picking the remaining kids up from school. At issue here is their policy for making separate appointments for exams and cleaning. It's a scheduling problem and it makes the staff look bad and it's really unfortunate, because now I am stuck with no local dentist that accepts our insurance and no dentist office to take my children to unless I want to waste multiple hours of my time. My children don't get the preventative care they need and the money we pay towards our insurance is thrown away. Very, very frustrating and totally unnecessary. more

Dr. Cayco really IS GENTLE... 7/27/2010

I picked this dentist because of other online reviews. This is also my first review, and it takes a lot for me to write something online. I am uninsured, and quite frankly was scared to go to a new dentist. What a great, honest dentist. Like many of you I have had so many bad experiences with dentist. Dr. Cayco is friendly, patient at answering questions and good at explaining it to you. She does not upsell at all. I asked about nightguards and braces and she certainly was not pushy and recommend cheap night guards for starters and got me a free consultation with the in-house orthodontist ""Dr. K."". The cleaning was painless and easy and so was taking the xrays. Which even on unemployment I could afford. I made my cleaning apptmt. for the next six months, and I am going back for a crown. Love this dentist!! Pros: Gentle touch, thorough, affordable rates with membership Cons: you can hear some sounds from the other operatories more
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Family dentistry services that will make you smile.

Owner Message

  • Gentle Dental Santa Rosa offers what's important in your search for family dentistry - the personalized care of neighborhood dentist. The Gentle Dental Way promises a caring team of dentists.

Additional information

  • Hours:

    Monday: 8:00 AM - 6:00 PM; Tuesday: 8:00 AM - 6:00 PM; Wednesday: 8:00 AM - 5:30 PM; Thursday: 9:00 AM - 6:00 PM; Friday: 8:00 AM - 5:00 PM; Saturday: Closed; Sunday: Closed
  • Payments:

    Master Card, Visa
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