It is a barber shop, just like a barber shop used to be, and exactly what a barber shop should be.\r
My experience was good. I went in at 2:30pm on a Friday. I had to wait for only 1 other person. Plenty of reading material if you do have to wait. The haircut took very little time, yet was done professionally (not a Sportsclips!! they may be popular, but the haircuts are definitely not).\r
Price is not as cheap as a Fantastic Sams or a Greatclips, but the service is worth the extra couple bucks.