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Geek Squad - 3 Reviews - 5400 Pacific Ave, Stockton, CA - Computer System Consultants Reviews - Phone (209) 474-1839

Geek Squad

5400 Pacific Ave
Stockton, CA 95207
(209) 474-1839
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Geek Squad - Stockton, CA


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All reviews seem negative


At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed...

Overpriced services, Underpaid Staff 9/28/2011

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Geek Squad Alternative 8/5/2010

At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time, the guy I spoke to had a heavy accent and seemed to be calling from overseas. And long with this and the fact they said the virus is too embedded to be removed without causing further damage and system instability. I get off the disappointing phone call and am still sweating because this report is 35% of my overall grade in this course and I absolutely had to have this done in the morning. I run a quick Google search for a solution when I find SecureRemoteSupport[dot]com who provides online services and have a ?No Fix No Pay? guarantee. Wow that would be nice if Geek Squad offered the same promise. Within an hour they had diagnosed the virus and had removed it completely for $105. And best of all, I didn?t lose any of my work and my operating system was completely repaired. Apparently the Geek Squad isn?t as good at their job as secureremotesupport[dot]com is. I really appreciate their diligence on fixing my issue and suggest others think twice before contacting Geek Squad to fix their computer. more

Are you serious??? 3/17/2010

Bad Service, Bad Attitudes and rude children working at Geek Squad. I swear the Geek Squad was nothing more than a bunch of kids. I felt I was speaking to 4th grader when I inquired about having them help me with the network security at my small home business. The person I spoke to knew less about network security than I. I asked about their qualifications and was promptly told they went thru a vigorous training session with Best Buy. I asked if they had a CompTIA Network + certification and he didn't even know what I was describing. When i started laughing about his ignorance he became irate and walked away. I left immediately. I was not impressed with the level of expertise that they promote so aggressively. So I found another service via Google (secureremotesupport[dot]com) and won't even step back into a Best buy for anything computer related. Cons: Bad Service, No PROFESSIONAL Certifications, Rude Children more
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Owner Message

  • We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason and we have the highwaters to prove it.

    Our Guarantee

    We want to delight and surprise our customers, in a good way. So if you're not satisfied with your service, please contact the Geek Squad location where the service was performed and we’ll do everything we can to make it right.. What can we help you with?

    * Computer Setup
    * Computer Tune-up
    * Data Backup or Transfer
    * Data Recovery
    * Email Setup
    * Hardware Install
    * Hardware Repair
    * Memory Install
    * Operating System Install
    * Printer Setup or Troubleshoot
    * Software Install & Setup
    * Technology Consultation
    * Training
    * Virus & Spyware Removal
    * Wireless Networking


  • In Short
    The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless...

  • 1/5/2008 Provided by Citysearch

Additional information

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