My sister (maid of honor) and I stayed at Opryland the night before my wedding. The bell-hop said if they took our luggage it would be in the room by the time we got checked in. We checked in and went to our room, no luggage. My sister called the bell-hop desk and it started ringing, I took a shower, she was still waiting for an answer, so I took the phone and she showered. Still no answer. I put my dirty clothes back on went to the front desk, found the bell-hop, found our luggage, then carried it to the room myself. While I was on the elevator to the room my sister called and said she had just gotten through!!!! Talk about service???? We were an hour late to the rehersal and were VERY UNIMPRESSED with the hotel in general. Would NOT recommend it to ANYONE!
Pros: Nice Ambiance
Cons: Horrible Servie, Too Big
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