The staff were rude. We were there last night and they just shove the Sundaes into styrofoam containers and shove on lids. When I said we all wanted our sundae in a bowl, not compacted into a container, the staff said it was our job to request a bowl at the time of ordering and they would not give us bowls now. It was our first time there - how were we suppose to know this?! The bottom line is: their success has gone to their head!