My mom got me a massage here as a gift shortly after I had a baby. My massage was teriffic, as was my massage theripist. However, the other people in the spa, especially the receptionists were pretty distant, and almost rude, ignoring me and pretending not to hear my requests. The website had advertised a bonus for first time visitos and she rolled her eyes and sighed heavily when I asked for it. Not what I expected from a fancy and expensive day spa.