Rude employees! Torn and dirty costumes. Dirty store. They don't listen, either. Bright and chipper on the phone when I called ahead, but terrible in person. Went to rent, and asked for Octoberfest costume ""in traditional style--not short."" The first one the shop assistant handed me was a tiny miniskirt with low neckline. The others she gave me were all approx. sizes 2-6 (I'm size 8, age 50). Several had tears or huge rips, with frayed pieces of fabric or trim hanging off. The dressing room was so dirty that I kept my shoes on, so as not to step on the floor. I came out and asked for others to try on. The girl helping me seemed impatient, and asked another girl to help me. That young lady handed me one that was FILTHY (streaks of dirt, and bright line of pink ink or lipstick across the right front of the white blouse) and when I pointed this out to her, she argued that it was not dirty! When I was startled and politely questioned this, she said, ""Well, some of them fall on the floor for a while."" I handed the dirt-streaked one back to her, thanked her and said I would try another shop, as my event was that evening. She said in a snippy voice, ""Well, I guess you should have started looking sooner."" I was stunned. Does she rudely offer unsolicited advice to customers who may be heavy or in a hurry or anything else?
Cons: rude employees, dirty and torn costumes