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Gartner Hyundai SAAB - 61 Reviews - 4333 Ogden Ave, Aurora, IL - Automobile Dealer Services Reviews - Phone (630) 851-2500
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Gartner Hyundai SAAB

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4333 Ogden Ave (at One block West of Route 59)
Aurora, IL 60504
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(630) 851-2500
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Gartner Hyundai SAAB - Aurora, IL
Gartner Hyundai SAAB - Aurora, IL
Gartner Hyundai SAAB - Aurora, IL
Gartner Hyundai SAAB - Aurora, IL

Reviews

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Best

I bought a 2011 Tucson from them without any of the extended warranties, and so far, I am in LOVE with this car! Eddie was very helpful and not pushy at all. He even threw in som...

Worst

Wanted to contact the service department but was not somewhere I could be called. I was unable to reach a person in Buick service by phone something like 7 times. A website reques...

Great! 11/16/2010

I bought a 2011 Tucson from them without any of the extended warranties, and so far, I am in LOVE with this car! Eddie was very helpful and not pushy at all. He even threw in some free things (that would've totaled $200) because this is my first car purchase! I was not a big fan of the finance guy (Scott?), but Eddie was great. So was the guy in the blue windbreaker & tie =] I love love love my car. It's perfect! more

Great experience at Gartner Buick Hyundai Saab 11/9/2010

Mike Meyers is an experienced professional when it comes to selling cars. He has the answers to your questions and presents a very good deal the first time around. I thought I had paid too little when I compared offers from other dealers. I'll be looking for Mike when I purchase again. more

The best car buying experience i ever had 11/5/2010

I have not bought a car in awhile and was looking for a car which was affordable and because I am a big guy both around and tall I was also looking for a car which fit me. I initially went through internet sales that placed me in Jim’s good hands when I arrived at the dealership. Jim explained that the Sonata was probably my best choice and had me test drive one. I was impressed with many of the cars features from roomy interior and trunk space, to XM/Sirius radio, Bluetooth connectivity, alloy wheels, and gas mileage. I also liked the metal flake in the paints finish. Also a welcome surprise was that the car was built in Alabama where another car is looking at was built in Mexico. Sitting down and talking with Jim I didn’t have to negotiate a best price he gave it to me the first time. The deal was better than any other dealer who had initially gave a high deal even with rebates it just goes to show how much the Gartner dealership wants your business. Jim was a terrific salesperson. Very patient, provided great detail, and spent time going over the figures and this was even before I decided to buy the car. I E-mailed Jim several questions which he promptly answered as I was weighing my decision. When I did decide to buy the car Jim made suggestions on how to keep the process streamlined so I did not have to spend a lot of time dealing with the paperwork. Jim took his time showing me the features of the Sonata, showing the engine area where various items were like dipstick, windshield washer fluid, etc. Jim even setup my phones Bluetooth to work in the car and assisted in transferring stuff out of my old car into my new car. In all I was very impressed with Jim as a salesperson for Jim took his time and was never pushy . more

EXCELLENT CUSTOMER SERVICE 11/3/2010

MICHAEL WAS A PLEASURE TO WORK WITH. HE WAS HONEST, UPFRONT AND REALLY LISTENED TO MY NEEDS. HE WORKED WITH ME TO GET ME EXACTLY WHAT I NEEDED FOR THE PRICE POINT WHERE I WANTED TO BE. EXCELLENT CUSTOMER SERVICE AND CONSULTATIVE APPROACH. more

I do look forward to visiting them again 10/28/2010

This is my first time purchasing a Hyundai and I am very pleased with my 2011 Sonata Limited. The experience with Gartner and my salesperson was excellent. I look forward to a long relationship with them. more

Dave was amazing salesman. 10/25/2010

Dave was a pleasure to work with, and he has dealt with all my questions in a professional manner, exibiting amazing patience and great salesmanship. Its been enjoyable experience so far with Gartner, and I look forward to receiving similar or better levels of service if I have to come back for any further questions and more importantly for service. more

great dealership 10/18/2010

We had visited a lot of dealerships but, Eddy and Scott convinced us about our purchase and I would certainly recommend this dealership to my family and friends. more

Very glad i came here 10/13/2010

After years of purchasing many different makes of cars, this was our first purchase of a Hyundai vehicle. After many trips to the showroom (kids and all) and the supportive assistance of Jim Christopherson, we were able to make a clear, informed and comfortable decision regarding the car right for us. Jim's warmth, patience, knowledge and long term investment in our satisfaction was evident and has paid off to our pleasure. Thank you Jim for your pre and post sales involvement with us! more

POLITE & PROFESSIONAL 10/7/2010

NOT PUSHY i WOULD HAVE WALKED OUT THE DOOR IF SOMEONE HOOVERED OVER ME. POLITE, PROFESSIONAL SALESMANSHIP NOT YOUR USUAL ANNOYING CARSALESMAN!! THANKS GARTNER HYUNDAI SAAB more

Very satisfied overall 10/5/2010

Mr. Weisner was very courteous and professional. While he was very attentive to our needs and wants, we did have to wait to finish signing the paperwork to complete the sale. I wish that wait could have been eliminated. I aslo wanted an amortization schedule so I could follow and possibly make additional payments to pay off the car quicker. But there seemed to be some confusion over getting that to me. So in summery, I have no cmplaints about Mr. Weisner. more

Enjoyable experience 9/28/2010

My purchasing experience could not have been better. Michael greeted me cordially and explained thoroughly the features of the car I was interested in. Because of his explanations and feeling that he took a personal interest in what I was looking for we upgraded to a package group I originally not have been interested in.Thank you Michael for making this car buying experience enjoyable! more

best customer service by far 9/23/2010

The Hyundai vehicle I purchased is amazing! I can't believe what a nice car it has been so far. Although the car is wonderful to drive and look at, my best experience has been the customer service I have received at Gartner. Jason was extremely helpful immediately. Although I just met him, he made me feel like he knew me for years. I will always visit Gartner first for my car needs. more

friendliness and willingness 9/16/2010

This is our 4th car that we've bought from Mike. No other dealership can beat Gartner's online pricing. We enjoy is friendliness and willingness to work with us. We are very glad to have meet you back in 2000! more

Very knowledgeable 9/15/2010

Was very happy with our experience at Gartner.  Eddie was very knowledgeable of the vehicle we purchased.  He was not pushy and took care of every need.  Also dealing with Jason in finance was a great time.  They both made buying a car a great time. more

AGREED TO FIX THE PROBLEM 9/13/2010

I LEARNED THAT THE ORIGINAL CAR I WAS TO PURCHASE HAD THE FRONT WHEEL DAMAGED BEFORE I CAME IN TO FINALIZE THE SALE. THERE WAS ANOTHER CAR LIKE IT SO I PURCHASED THAT ONE INSTEAD. HOWEVER, THE FRONT BUMPER WAS DAMAGED ON IT. I ASKED PHIL AND DAVE TO FIX IT AND THEY AGREED. AS I WRITE THIS IT IS BEING PUT INTO SERVICE FOR REPAIR. I CAN'T COMMENT YET ON THE WORK, BUT WILL BE HAPPY TO GIVE ANOTHER EVALUATION AFTER THE WORK IS COMPLETED. more

Best Deal 9/2/2010

Joe was GREAT. He put together the best deal I was offered out of several different dealers in the area. We looked at several different 2011 Sonata GLS demo's on the lot and he showed he was knowledgeable and spent time going through different vehicles with me to make sure I got the right one for me. When I came in to pick up the car everything was ready and Joe took the time to walk me through the dealership and service and meet the staff that I will be dealing with when I bring the car in for servicing. All in all I am VERY HAPPY with the Car and the dealership and will recommend both to the people I know. more

Extremely comfortable 8/26/2010

Michael Miranda is a great person to buy a car from. I ask a lot of questions! Michael never seemed to mind he would just give his best answer. And if I asked the same question again.. and sometime again he would just answer and see if that cleared things up. He made me feel like he wanted me to be extremely comfortable with my decision to move forward in buying a car - it was not just about getting the sale. more

Excellent Process 8/24/2010

This past summer we purchased two new cars from Hyundai. As a previous Hyundai owner we were compelled to purchase a Hyundai again. Throughout the process Mike Miranda has been excellent. He let's you work at your own pace and was never pushy. Not to be forgotten is Nelson the sales manager. He really went the "extra mile" to find our Sonata. If you are in the market for a new car please give Mike Miranda and Hyudai in Aurora a chance to earn your busines more

Got the facts 8/20/2010

I was very pleased with my experience buying a new 2010 Veracruz at Gartner. I feel we got a good deal on our trade-in and on the lease for our new vehicle. Erik and the other people involved did not pressure us, which is good because my husband and I really dislike high pressure sales tactics. We don't want to play games and just want the facts about the price of the car, which we got at Gartner. more

Great Job as usual! 8/18/2010

Hmmm... I dont even know what else i can say about service depart. As usual, great job everybody and thank you for taking a truly exceptional care of my "rocket" and special thx to NORBERT. I love my 2006 SAAB AERO CONV. And i ll drive from chicago to see you again ! BORN FROM JETS       .... and "rewards card" what a super idea ! more
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Additional information

  • Hours:

    Sales=Monday through Friday 9 to 9. Saturday 9-6. Service and Parts = Monday through Friday 7:30 to 6. Saturday 8:30 to 4.
  • Payments:

    Master Card, Discover, Visa, American Express
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