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Garrett Popcorn Shops - 36 partner Reviews - 625 N Michigan Ave, Chicago, IL - Snack Foods Reviews - Phone (312) 944-2630

Garrett Popcorn Shops

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625 N Michigan Ave
Chicago, IL 60611
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(312) 944-2630
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Garrett Popcorn Shops - Chicago, IL
Garrett Popcorn Shops - Chicago, IL
Garrett Popcorn Shops - Chicago, IL
Garrett Popcorn Shops - Chicago, IL
Garrett Popcorn Shops - Chicago, IL
Garrett Popcorn Shops - Chicago, IL

Reviews

( 17 )
( 7 )
( 4 )
( 3 )
( 4 )

Best

The popcorn here is quite addictive because it is so good. It would explain the lines that form outside in the dead of winter. Cheese popcorn is my favorite and definitely out of ...

Worst

The popcorn is by all means the best you will ever have, but obviously this company bank on this one fact to keep them going. I love the popcorn and have visited the Michigan Ave ...

Addictive Popcorn 1/18/2012

The popcorn here is quite addictive because it is so good. It would explain the lines that form outside in the dead of winter. Cheese popcorn is my favorite and definitely out of this world! Check this place out and I guarantee you wont be disappointed!! more

My Special Treat 6/7/2011

I must say Garretts popcorn is the absolute BEST popcorn I have ever tasted. I live in New Jersey so I have to order mine online but its soo worth it to me. I have tried other online popcorn and there is NO COMPARISON!! It is a little pricey but whenever I need to treat myself to something special this is definitely my go to item. I LOVE THIS POPCORN (chicago mix rocks) more

delivery = zero inconvenience 9/24/2009

In all honesty, even though I only live in Lakeview, until last week I hadn't had Garrett's in at least 8 months-- probably longer. With all of the Chicago locations you'd think I'd be able to swing by a little more often, but I just never find myself conveniently near one.... They are moving back onto Michigan Ave somewhere which not unlike the last store there, is probably going to be impossible to get into. I. Hate. Waiting. My solution?? Order the stuff online. It made so much more sense to have my mom's birthday tin delivered to my apt along with a half gallon of cheese/caramel corn for myself. Problem solved. No lines, no going out-of-my -way and literally a ton of popcorn was waiting for me in my foyer when I get home from work. It's a thing of beauty, Garrett. Pros: can be ordered online and delivered Cons: locations and lines. more

So Good 3/26/2009

Garrett Popcorn makes the cold Chicago winters bearable. If you have never had it you need to check it out or go online and order some. The Chicago mix of Carmel and Cheese Corn is Addicting. Pros: Best Snack in the World Cons: I cant stop eating it more

The Best 12/6/2008

No trip to Chicago would be complete without a stop at Garrett's. I've never had a problem with customer service, although you are rushed along once you finally make your way to the front of the line. You have plenty of time while standing in line to decide what you want, so once you place your order, everything moves fast. It is by far the best popcorn I've ever tasted, especially the cramel pecan. Sadly, the Michigan Street store has closed recently, so we now go to the store on Randolph. Pros: Tastes heavenly Cons: Long lines, but worth the wait more

Garrett's Popcorn Is The Best!!! 6/25/2008

I drive from Dallas, Texas faithfully every year to Tennessee to Chicago to the world's GREATEST POPCORN GARRETT""S POPCORN!!!!!! (During the 4th of July, ""Taste Of Chicago"") I've never disliked this great tasting popcorn from the first day I taste it, now I will agree customer service is horrible, but if you know what you want before you get there it should knock off a few disappointments. Now prices may be high but I never complain because everyone has there own option to buy or not to buy and I choose to BUY IT!!! I even order from the internet when I go back home when I run out because I love it just that much. So I'm telling you the wait in the long line is worth it especially for the Buttery Chessey Popcorn ( You can never go wrong)... It's always fun to bring someone with you that'll keep company while waiting because I always take my whole family because its like our every year spot, and if you enjoy just walking the city, then it won't be a problem. Also for the people who don't like spending that much, you can always get a bag of the popcorn at a very nice size for about $6.00-$7.00 and it'll last you for a coulple of day's (But that depends on if you can stop yourself from eating it all : )....So for all the negative things said look over it because the problem is with the customer service and not the popcorn and with all the complaints people still come back FAITHFULLY!!! So to make things a little easier go online and check out the different popcorns they have and pick what you would like to taste and then go wait in the long line for a long lasting tast.... Pros: GREAT POPCORN!!!!!!! Cons: BAD CUSTOMER SERVICE BUT LIFE GOES ON..... more

Unbelieveable customer service, words cannot describe them! 5/17/2008

There is no doubt that garretts popcorn is delicious, but I have to agree with some of the consumers the staff is clueless and rude and show no compassion to the consumers that wait in the long line for sometimes over a hour. I visited the Michigan Ave. store about a month ago and at 10:10 p.m. on a Saturday the guy said, ""We are out of caramel corn for the night!"" But the store closed at 11:00 p.m. so after hearing this we got out of line after about twenty minutes. There are a bunch of kids working in these stores that have no self respect and the owner needs to hire people that are more responsible and understand the definition of real customer service. Good Popcorn! Terrible staff! Pros: Good Popcorn Cons: Terrible customer service, long lines more

NOT WORTH IT!! 4/29/2008

The worst customer service you can imagine. These people are totally useless.The product is incredibly expensive, and mediodre. NOT worth it. The shipping charges are exhorbitant, $38 for 'overnite' delivery, but guess what...it takes a minimum of 2 days. Cons: Customer Service non-existent, mediocre product, exhorbitantly priced, bad delivery..what more can be wrong? more

Worst service imaginable 2/13/2008

Visit the stores on Michigan Ave or Jackson in Chicago just to see what is arguably the most brain dead group of shuffling mopes to ever grace a single payroll. Absolutely the worst run retail stores I have ever seen. Some day a smart energetic business person will hire some intelligent, motivated staff, go into competition, and put these people out of business. Pros: tastes great Cons: worst service in the free world more

Garretts is BY FAR, the best Popcorn, anywhere, anyway, anyhow 12/13/2007

I first learned about Garretts popcorn in 2002-just saw this long, long line winding down Michigan Ave. and did not know what the line was for. Every time I saw this line, it was almost down the block and around the corner. On Christmas Eve 2002, I went by the line and it was the shortest I had seen, just a few stores long. So, I got in the line, and I asked, -what are we in line for? They said POPCORN. The lady in front of me, told me she drove in from Wisconsin to get in line for Garretts popcorn and it was worth the wait. Everyone else in the lline had their own story. The line was only 45 min. long that day, so I waited. By the time it was my turn, I bought $75.00 worth popcorn--butter, caramel, and cheese. Plus I got pistachio nuts. It was UNBELIEVEABLE. Could not stop eating it. Everyone loved it and now it is a Chicago Tradition. Pros: BEST POPCORN you ever tasted Cons: a teensy shop, long lines, expensive, but worth it more

Best popcorn around by far!!!! 11/30/2007

I know it seems dumb to write a review about popcorn. I mean popcorn??? We've all had it, and it's all pretty much the same. more

Only Heaven could taste this good 10/30/2007

Garrett Popcorn shops have the best popcorn I have ever tasted in my life! All the other popcorn shops are pretenders to the throne. I'll be the first to admit that the lines are always long and it can be a little pricey but what do you expect when it taste like heaven. This is one shop you have to stop at if you are ever visiting the Chicago area! My favorite is the carmel and cheese popcorn mix... Pros: You can't beat the taste and they are open pretty late Cons: Long lines and a little pricey for popcorn more

WORST CUSTOMER SERVICE EVER! 7/23/2007

I wish I had read these reviews, instead of relying on Oprah's and Rachel Ray's recommendations. Pros: Smelled good! Cons: The horrible service prevented us from ever finding out if it tastes as good as it smells. more

Yummmmmy Carmel Corn!!! 6/14/2007

Great carmelcorn....my favortie for sure....good quality....there was about 6 people ahead of me in line but the employees were very fast at getting the orders to their customers!! I ordered more online the next day after visiting the Mag mile location!!! more

Rude service, and Cheese Corn is made with Cheese out of a box!!! 1/19/2007

I will never go there again! Their staff are very indifferent and incredibly rude. It's a McDonald service at Cheese Cake Factory price. I also found out a little secret (from a former employee). Here's what Garrett won't tell you: they make their cheese corn with a cheese paste that has been chemically processed in the facory. It's full of transfat (e.g., Crisco), artificial color, artificial flavoring, and preservatives. It's a tier below CheezeWhizz. Oh yeah, it comes in a plastic TUB. To be specific, it's made by Gold Metal and it's chemical #2392 ""Cheddar Gold"". more

Poor service and very mass market! 1/18/2007

their customer service is very very POOR and their popcorn is junk food quality. they just spend a lot of marketing $$$ to make us believe that it's ""gourmet""...wahtever that means. Oprah sold out. as some of your might have heard, they opened a location in NYC last month. I wouldn't bet on lines forming in front of their NYC penn station location. It has not been very well received in NYC (neither by the locals nor the tourists). People living in a sophisticated, urban city do not want midwestern, mass- market popcorn. more

Worst Company service and delivery 12/26/2006

Worst customer service experience I have ever had. Company makes a reasonably good product but they do not have their act together at all when trying to order on line or via phone for holiday deliveries. Must be the Oprah touch. In my case, I placed an order for gifts on december 15th, with 2-day special shipping charges for delivery by Christmas. I was assured by the order department that it would be shipped within two days. It is now December 27th and no shipments. No call back from customer service, just comments about how short staffed the company is during this busy season. Well then, why take the volume of orders if you can't meet promises? This is a sorry excuse for a company. Oprah should retract her reccomendation. Bogus. This company is terrrible. Pros: product Cons: terrible with customer commitments more

Love it!!!! 11/18/2006

My absolute fav popcorn!!!!! However lines are super long. Don't bother with the one on the mag mile, if the line is full it's an easy 1hr wait. Go to one of the other locations preferrably right before lunch or dinner when most everybody else is looking for something other than a snack or in the evening. The staff is a bit rushed and sometimes not the nicest, but if you know what you want - you shouldn't have a problem. Pros: so good!!!!!!!! Cons: the wait. more

Very Horrible Service! 2/22/2006

I was a regular customer but after they gave me a stale popcorn and was humiliated on the store, i would not recommend it at all. I tried to complain to the store but instead of giving me good service they mocked me instead. I also called three times and they promised to give me a call back but they never did. I don't think it's worth it! The experience was terrible. Hoping the company would hire ethical staff. They just lost a lot of customers due to their negligence. Pros: good taste Cons: bad service more

The saving grace of the magnificent mile 8/28/2005

Forget the boutiques on the Magnificent Mile. This is the place to go. Stand in line for finger-yellowing cheese corn, and warm, gooey caramel corn. If you get there early you may catch popcorn balls or cashew and pecan caramel corn, too. They also have tins to take home and the popcorn is offered in many different sized bags to suit any dietary need (or lack thereof). more
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Editorial

  • Established Chicago popcorn shop concocts caramel, cheese and nut flavors. Design choices for cans include holidays, birthday, sports and Thank You.

  • 10/18/2004 Provided by Citysearch

Additional information

  • Hours:

    Mon-Thu 10am-10pm Fri-Sat 10am-11pm Sun 10am-9pm
  • Payments:

    American Express, Visa, Master Card
  • Neighborhoods:

    Near North Side, Central
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