We moved into this apartment complex one month ago. Before the move in date the management had 4 weeks to repair and clean the apartment which was lived in by a tenant for 24 yrs and was in bad shape.
On the move in date we were shocked to see that minimal repair and improvements were done. The apt. was handed to us in a rundown condition with lots of pending repairwork . We were assured that all the repairs and improvements will be carried out promptly.
It has been over 4 weeks since our move in date but our issues remain unaddressed with basic things like bathtub remaining clogged , dryer vent clogged, broken window panes and many other problems remianing unsolved. Not only is there no improvement but due to the negligence of the repairmen there was damage to a lot of personal items . Despite repeated requests to the management issues remain unresolved.
We have lost a lot of time from our professional jobs and remain frustrated by the attitude of the office staff.
I would definitley NOT recommend GARDEN GATE DEI Communitiy housing apartament to anyone.
Pros: Close to highway
Cons: Extremely poor maintenance and uncaring staff