My fiancee and I adopted a puppy from the SPCA and took her to Rice Animal Village after several days of adoption, she developed what seemed to be kennel cough. After three visits and almost $700 later, the vet had given her two treatments of antibiotics and she seemed to worsen-- she stopped eating and drinking, had persistent coughing, and was very sick. When I took here back for yet another visit Dr. Kuo sent me home with nothing and said that the pulmonary symptoms were likely due to irritants in the household (incense, aerosols, air fresheners etc) . We had also asked to check for mange and she had scraped the wrong part of the dog, instead of doing scrapings on the missing patch of hair, she scraped a scar and charged me and extra $50 for a fungal culture (it did not look like ringworm at all). I brought her back and made them scrape the missing patch of hair and found mange. They did not refund me my $50. Finally, on the brink of death we took our puppy to another veterinary hospital after she became so sick. She was then correctly diagnosed with distemper (in 1 visit) and required 2 weeks of hospitalization (IV fluids, vaporizer treatment, and antibiotics) and almost died. Needless to say do not take your pets to these incompetent people who seriously overcharge for their lack of skill.
Cons: Very expensive for lack of competency