I have never been to the salon, but as far as the last posting with the lady complaining - I am a professional cosmetologis and I have been licensed for 4 years. Wella is a professional brand. It depends on waht sub type of Wella that is used. If it is Wella Color Charm - yes, you can get that at sallys. its semi professional. If it is Wella Koleston - No, you cannot get that at Sallys. I have used wella products, and depends on the hair type sometimes it does fade quickly - but about 95% of the time it holds. If your not happy with wella products ask them if they have another brand they can use. Most salons have atleast 2 different brands of color. We used to have Clairol and Wella. (and I have worked for both private and chain salons). That is my 2 cents. dont base your opinnion on a place from a few people who complain about a place - of corse that people who were dissatisfied will go and tell everyone who will listen - there is a reason this place is still in business doing what it is doing and charging the prices they are. Maybe the stylist didn;t measure correctly and used too much developer and thats why it faded. of maybe even the wrong volume. I know I personally dont use the standard 20 vol on my hair, it fades too quickly. I use 10 vol.