My fiance' took our car in for a repair, I had already researched the symptoms and what it could be. But I got a quote of an EXTRAORDINARY amount for a different issue. Got a second opinion from another mechanic and sure enough Granger had it all wrong. Got the real repair done for half the price. This is not the first time I've had troubles with this dealership. I will never return.
They were going to charge way too much for one service and it never would have fixed the problem or they would have called and said, "you also have this problem" and would have billed me for 3 times what I actually paid from a real mechanic that correctly diagnosis the problem.
Pros: Ford and Mopar
Cons: Charge you for service you don't need