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Future Nissan of Folsom - 10 Reviews - 12610 Auto Mall Cir, Folsom, CA - Used Cars, Trucks & Vans Reviews - Phone (916) 608-5300

Future Nissan of Folsom

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12610 Auto Mall Cir
Folsom, CA 95630
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(916) 608-5300
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Future Nissan of Folsom - Folsom, CA
Future Nissan of Folsom - Folsom, CA
Future Nissan of Folsom - Folsom, CA
Future Nissan of Folsom - Folsom, CA

Reviews

( 3 )
( 2 )
( 0 )
( 1 )
( 4 )

Best

On Monday of last week we purchased a brand new 2009 Nissan Cube. What a great car!!!!! The service was unbelievable. My Sales Person went out of their way to make my new car purc...

Worst

went to the dealership in october 09 to purchase a new car. the experience that I had was less than positive the sales guy treated me like a...

Total lack of customer care 1/15/2011

They sold me a car that didn't exist. I came in to purchase a new 2011 car, that I was promised was available to me and just needed to be rerouted for delivery. Put my deposit down, completed the financing, signed the contract and shook hands. I would expect to get the car in less than 2 weeks. The next day I received a call from the sales manager (Mike L.), saying that the car I purchased was in fact spoken for. I could, however, take a model with the same specs that's available for purchase in southern California - "but it would arrive to you WITH 400 MILES ON IT because we would have to DRIVE IT TO OUR DEALERSHIP." Huh? Same price. That would mean a brand-new used car. Or I could wait 3 months after ordering one. They tried to get me to buy other models on the lot as well. When I asked about shipping it to me I was told was out of the question, says the "manager" on the phone, since I got such a "good price" when I purchased. I'm of the belief that the dealer should handle their mistake, like the mistake of selling me a car that they had no right to. Never an apology from anyone involved at any time. A follow-up apology from the salesman I originally worked with (Dave D.) would have been nice - or at least a reply to the email I sent him saying that the deal he set up went sour. That afternoon I wrote an email to the GM of the dealership about this entire experience, but no reply after two days. Gross mistreatment of the consumer. Be advised. more
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Future Nissan of Folsom, treats the needs of each individual customer with paramount concern

Owner Message

  • Future Nissan of Folsom in Folsom, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

    Our experienced sales staff at Future Nissan of Folsom are eager to share their knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form. Future Nissan of Folsom proudly serves the city of Folsom and surrounding cities including Roseville, Citrus Heights, Oranevale, Rocklin and Foothill Farms.

Additional information

  • Hours:

    Monday- Saturday 8:30am - 9:00 pm, Sunday 9:30am - 9:00pm
  • Payments:

    Master Card, Discover, Visa, American Express
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