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Futon Favorite - 5 Reviews - 509 E Camelback Rd, Phoenix, AZ - Furniture Reviews - Phone (602) 263-8866

Futon Favorite

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509 E Camelback Rd
Phoenix, AZ 85012
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(602) 263-8866
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Main categories:

Furniture , Home Décor

Related categories:

Home & Garden

Reviews

( 3 )
( 1 )
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( 1 )

Best

Review for The Futon Favorite It was time. The foam mattress was at its end. What to do? Something affordable. Something not made of foam (no matter how fancy). Futons came to...

Worst

I called this store after looking at their website to inquire about several of the models that I saw and to learn which were kept in stock (I needed the futon fairly quickly as I ...

Editorial review from Citysearch 12/7/2012

after over 12 years as a customer, 3 futons , 5 lovingly handmade mattresses later & several repair help i am still in awe about tom's service at futon favorite - there aren't many places these days where you'll get this kind of quality support ! and check out his zafus, organic pillows & words of wisdom ! ! more

Editorial review from Citysearch 11/1/2012

The name says it all! Futon Favorite is my fave! Do yourself a favor and don't spend your hard earned money for your sleep needs ANYWHERE else. Never a regret and always a great night's sleep. more

Wonderful experience, wonderful futon 11/23/2011

Review for The Futon Favorite It was time. The foam mattress was at its end. What to do? Something affordable. Something not made of foam (no matter how fancy). Futons came to mind. Google provided various providers including amazon, multilocation bed stores, etc. The pictures look good, the reviews were not. The Futon Favorite was the next link on the search page. Wow! This is what I was looking for. Tom Flower made the futons himself. He looked like an honest happy chap and it would give me an opportunity to support a local mom and pop business. It was well worth the hour drive from East Mesa to Phoenix. His store is lovely, has all the various styles to try out. It was a busy day at the store, giving us time to try out different blends of cotton and foam fill, look at the variety of folding and flat frames and the variety of covers, pillows, etc . I decided on all cotton batting and a simple platform. This fit my budget perfectly. We were there on a Thursday and delivery was set for the following Monday. Wayne, the delivery and set up fellow was right on time and put the frame together in about 45 minutes and Voila! I had a new bed. The futon is very comfortable, fits in the space perfectly. Finally a good nights sleep! I am really pleased and delighted with my interaction with Tom and highly recommend his store, The Futon Favorite. His prices are fair, the futon is excellent quality and he a fine, honest person to work with. more

Really nice futons and fair prices. 6/8/2011

After going to IKEA and not seeing what I liked, I went to three other shops. This place was very good at futons. i found the loveseat frame I was looking for.A sales person named Christine helped us. more

Futons, The Best you'll find in town 7/16/2007

YOU WON'T BELIEVE THIS PLACE until you go there yourself. I was looking for a futon for my spare bedroom. I had gone to the other two places which I won't mention and I am glad I made this my last stop. They have a heck of a lot to choose from with some very modern stylish futon models. I needed something that was not too old fashion and not just the plain old boring oak look. The one I got has a retro look to it with asian styling. The salesgirl Christine pointed me in the direction of the fabric samples. She helped me for over and hour. They had the model I wanted in stock and I was able to get the delivery the next day. They were on time and took away all the boxes and stuff. I would say the Futon Favorite is heads and tails over the rest of them. Take a look yourself. I got the innerspring futon and my parents liked it. That is why I am pleased. It is comfortable Pros: Good service, knowledgeable sales people more

Best Futon and Service 6/25/2007

I have been shopping at the Futon Favorite and referring my friends for years beause of the exceptional service and expertise of the owner and everyone who works at the store. Merideth has alway been wonderful in helping me choose color and fabrics for my futons and helping my friends as well. more

Very Unpleasant Customer experience 4/29/2007

I called this store after looking at their website to inquire about several of the models that I saw and to learn which were kept in stock (I needed the futon fairly quickly as I had guest arriving). The representative was very abrupt and seemed put out that I was asking prices - even referred to the fact that he'd better give me a good price because it sounded like I knew what the competitors priced at. When I asked about futon mattresses and how to select one that was higer end, he stated that it was just comfort and was angry that I hadn't initially said that I needed mattress too. I then asked which one they usually recommend and he said he wouldn't say. I asked where the store was and he yelled ""you'll never come in"" and slammed the phone down. I was shocked and immediately called back but the call went to answering service. I called back again (same gentleman picked up) and asked if their was someone else to help me. He said no that he was owner. I stated that I was sorry he must be having a bad day but that I was trying to get information before I made the drive from far east valley. He said that he couldn't help me and that someone would call back. I have yet to receive a return phone call but, happily was able to find what I was looking for at the Futon Factory! The owner there, despite being the only one on the floor and being busy with unloading, took 20 minutes with me to show the models and explain the options. Cons: customer service more
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Additional information

  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Camelback Square, Alhambra
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