I was very pleased with the service we received while in the store. Chris showed us multiple mattresses and then walked us around the store looking at bedroom sets. However, the person back in the Admin area that checked us out forgot to schedule our delivery. When I called Sunday at noon because we hadn't received a call from the delivery team on Saturday night, I was told what happened. The person who answered the phone credited our delivery fee to our bank account and rescheduled us for Tuesday morning. They were able to get here in the morning (nap time is golden hour in our house) and the deliverymen were very polite and helpful. Overall, I was VERY pleased with our experience at Furniture Deals. We will definitely shop there again (in fact, this weekend for the bedroom set) and will highly recommend them to our friends and family.