It's possible these guys have a nice store, but I would strongly recommend against buying anything online from them.
I ordered a quite expensive and what looked online like a nice pet bed, which, when it arrived was really low quality and flimsy and not usable.
When I tried to return it, I found out that buried among a long list of stuff, pet beds was on their list on non-returnable items. So, of course since I did order from them I agreed to that. But, maybe it's because I am in California where customer service is king, that I am spoiled by companies doing the right thing that I would expect the vendor to take a sub-standard product back.
But then again, since they sell the product, at the high price I realize they must think that passes for quality.
I would expect a company in a case like this when the customer was negatively surprised by the product sent out to do the right customer relation thing and take it back as it was never used or even near a dog-- I opened the box, the the plastic bag and felt it and immediately packed it back up.
Living in a rural area I buy almost everything I buy, online and have for many years. I have never had such a disappointing experience-- maybe I have been lucky and this is the norm, but if so it's a sad future.
So, buyer beware I guess-- just wanted to warn anyone on the fence out there about a product, don't buy it form these guys, try to find it elsewhere in case it's not a food product.