I didn't get a facial from Nicole, rather a member of her staff. This person was very nice, helpful, no pressure to buy anything....but only a okay facialist. She's just starting out, so I think she will get better. But bad massage, so-so facial. I get facials on a regular basis, so I know a good facial when I get one.
Easy to find, costumer parking, clean, cute, Nicole seems knowledgable, friendly, student discounts
facialist was very mediocre, hard to schedule appointment, room is bright- should be darker, can here what going on in the rest of the spa very clearly.
Bottom line: will give this spa another chance but it will be with Nicole and not one of her staff.