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Frost Bank - 2 Reviews - , Houston, TX - Banks Reviews - Phone (713) 388-7600

Frost Bank

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Houston, TX 77002
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(713) 388-7600
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Reviews

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Best

Frost Bank is a Texas bank that does a good job for its customers. I am always greeted warmly when I visit my Frost location. Their personal bankers are very knowledgeable and t...

Worst

After 20 years of service from Frost Bank, I was truly disappointed as a result of my drive thru experience. I wrote a check to withdraw money from my checking account. I added "...

Drive thru 8/4/2010

After 20 years of service from Frost Bank, I was truly disappointed as a result of my drive thru experience. I wrote a check to withdraw money from my checking account. I added "1" 0 to many and an incorrect amount was debited from my account. I emailed cust svc to inquire and I was told it was a teller oversight, I than called the bank and within less than 24 hrs they told me they viewed a recording of that day (over a month old) and the teller was seen counting the bills correctly.They also stated the teller just did not notice the amt written and the figure written were not the same amts. I will never go thru a drive thru and will withdraw my funds asap. Not a happy customer. more

Good Texas Bank 8/20/2005

Frost Bank is a Texas bank that does a good job for its customers. I am always greeted warmly when I visit my Frost location. Their personal bankers are very knowledgeable and they’re helpful too. They offer online banking and most of the kind of services that large national banks do. more
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