When I arrived on 9/2/8, I parked next to a sign that said ""45 minute Frontier Parking."" I thought, ""Rude to limit your customers... but we'll be in and out and on our way in no time.""
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When I returned to my car LESS than 45 minutes later, I have this orange sticker on my car say ""When blocking or obstruction of work passage, the charge is $5.00 per hour payable at the Frontier Restaurant. If not paid, this is a notice that the next time your vehicle is on the lot with an outstanding charge, it will be towed at your expense. Call 266-0050."" I thought, what pompous restaurateurs! I'm here to patron their business, I park no more than 5 feet from their 45 minute sign, and they have the audacity to treat a customer like this!
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It is obvious that this restaurant has no idea about what customer service means. I was going to write this email directly to Frontier, but when they don't provide an email address, I decided a public forum was better.
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Fortunately, I am not from Albuquerque. I will not be stopping by Frontier again. Just be aware: Their lack of respect for your patronage can ruin your meal.
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Rob
Pros: Good location for a restaurant. College students will eat anything.
Cons: Bad location for the patron. Frontier doesn't understand how to empower their customers.
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