Front Range Honda

Great customer service! I went to Front Range Honda for an oil change and tire rotation. When I got there I was greeted right away and my advisor took me to the new waiting area. I was really impressed with the customer service and the free coffee and donuts. I felt really comfortable and the new showroom was really nice. I would recommend this dealership to everyone. They didn't recommend anything that I didn't need and they even told me I didn't need to have my tires rotated until my next visit. Now that is great service! Thank you Front Range Honda, I definitely will go there again (not just for the free coffee and donuts)! more

Talk about ripped off. These people are the masters. Not only had a frustrating, malfunctioning KARR alarm system activated and charged double for, but was told I HAD to have it on but later on I found out it was an option and I was lied to. I got a used Accord and it was a lemon. Electrical problems from day one, no "source" could be found, so $2,200.00 warranty wouldn't pay for anything. I work for the government and had to transfer and in my new state the problems continued. After throwing in the towel and trading it in, I was out $8,000, only had the car 5 months. Thanks Honda, let's stick it to the working class! So much for standing by your product. more

I just wanted to take a look around at the cars and the sales person would not leave me alone. Asked how much I was looking to spend and kept showing me cars that were $5000 more that what I wanted to spend. Very poor customer service. Pros: NONE more

They tried to sell a used demo to us for NEW pricing to begin with, it even had an old grocery list and trash in the glove box. It was overpriced by several thousand. When they went to ask about financing after getting the price proper, they tried to get a loan for $13k on top of the deal we agreed to. Of course, that was turned down (it almost doubled the cost) and when the bank sent a counter offer, only they told us the bank wouldn't finance us. We got a letter from the bank the following week showing our denial of their counter offer, which was $1k more than the deal we agreed on! They set out to scam from the start! Pros: None Cons: Finance manager outright lied, refused to work with pricing more

Best car buying experience I ever had. I have been to many dealerships and had the most horrible experience. The minute I arrived I was greeted by a friendly salesperson. I really hadn't plan to purchase that day but I knew I was getting the right vehicle for the right price. I was taken back by how friendly everyone at Front Range Honda was. They certainly will have all my business in the future. Pros: Very Good Service Cons: None more

Front Range Honda has the best customer service!! Right when I got there I was treated like I was the only customer in the store. My salesperson listened to my needs and was very low pressure. I appreciated his honesty and not only did we buy a car, we bought two. We also have both of our vehicles serviced there and have had nothing but great service. I recommend them to everyone who is looking for a vehicle. I think they do a wonderful job and everyone should know about it. They have continuely provided us with excellent service! Pros: Wonderful Staff more

I would have to agree with the first review. They are marked way above MSRP. I had to pull up the manufacture site to show them. They wanted monthly payments of over $500 to LEASE a 2007 CR-V. When the sales rep started playing the "you wait here and Ill talk to my boss" game we got up to leave. Our exit was blocked by management. We were told about all the benefits of owning a Honda and we should be glad they even have any CR-Vs left for us to lease b/c they are "flying" off the floor. We told him we do not agree to the terms and are not wanting to spend hours there playing games. The manager then became very rude and said, "well I am just assuming you have excellent credit anyway since you are looking to lease." We walked out and will not return. Pros: decent selection Cons: prices way above msrp, difficult to negotiate with more

Prices for used and new extremely high, completely out of line since they are the only Honda dealer in Colorado Springs. Better shop around in Denver and Pueblo first!!!! Also, not the friendliest people to talk about price with. more