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Freer Auto Body - 5 Reviews - 4512 N Alby Rd, Godfrey, IL - Auto Body Repair Reviews - Phone (618) 466-6151

Freer Auto Body

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4512 N Alby Rd
Godfrey, IL 62035
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(618) 466-6151
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Automotive

Reviews

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( 2 )

Best

We have been to Freer's a couple of times and have always been extremely happy with the service. Just recently, we had our new 2011 jeep there. When I went to pick up the car, it...

Worst

I live 30 minutes from Godfrey and being without a car is no small task, as most people know. When I dropped my car off at Freer, I heard nothing back for 4.5 hours so I called t...

Great Service Experience! 5/11/2012

We have been to Freer's a couple of times and have always been extremely happy with the service. Just recently, we had our new 2011 jeep there. When I went to pick up the car, it looked beautiful, however on the way home I noticed it was way out of alignment. I called back and Margaret Freer took care of us..Such a wonderful experience! I would recommend them to all my family and friends! more

SERVICE WITH A SMILE 2/13/2012

i just had two cars repaired by Freer. Their service was amazing. They got the job done fast and the repair was excellent. My friends cannot believe it was the same car. These people go above and beyond for the customer. I will continue to spread the word. more

Very Poor Service 1/14/2012

I live 30 minutes from Godfrey and being without a car is no small task, as most people know. When I dropped my car off at Freer, I heard nothing back for 4.5 hours so I called them and was told someone would call me back. I waited by the phone, no call. The following day I called back and was told they'd left me a message the day before. Whether they did and called the wrong number, I don't know but I gave them the benefit of the doubt however, I wondered why they thought a customer would intentionally not call them back for 24 hrs if they had left a message. The only information I received was when I called them, otherwise they offered nothing. In the end, they kept my car 4 full days and charged me $600 which I was told MANY TIMES by the woman with a smirky smile at the front desk, Margaret, was such a good deal. Sort of like having all your teeth knocked out and someone singing praises for how wonderful it will be to use straws the rest of your life. No communication, overcharged services and extreme thoughtlessness. Not only will I not return, I will spread the word. more

Very Pleased 5/15/2011

I bought a truck from Freer with an ""as is"" agreement and there were a few little things that they fixed even though they were not obligated to to so. Things were done in a very prompt and courteous manner. I was very satisfied. My hat is off to Tim, Margaret, and the crew at Freer Auto Body. more

THE WORST 1/16/2011

I CANNOT BELIEVE THE LEVELS THEY STOOP TO. THEY MUST BE THE SLEEZIEST BUSINESS EVER.THEY TAKE EVERY OPPORTUNITY TO TAKE ADVANTAGE OF PEOPLE. THEY ARE RUDE AND UNCARING ABOUT ANY ONE BUT THEMSELVES. I WILL NEVER TAKE A CAR THERE more
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  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
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