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Freedom Air Conditioning - 16 Reviews - 730 E Brown Rd # 106, Mesa, AZ - Plumbing Contractors Reviews - Phone (480) 827-1700

Freedom Air Conditioning

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730 E Brown Rd # 106
Mesa, AZ 85203
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(480) 827-1700
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Reviews

( 6 )
( 1 )
( 2 )
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( 7 )

Best

My Elderly MOTHER called them and was charged almost $800.00 for a SPRING TUNE-UP and a part,and the install of that part. Our family friend...

Worst

BBB says this company is out of business. Why is it still listed? Aren't they calling themselves Patriot Air now? Patriot BBB rating isn't a...

Freedom or Patriot 11/9/2009

Citysearch User Provided by Partner
BBB says this company is out of business. Why is it still listed? Aren't they calling themselves Patriot Air now? Patriot BBB rating isn't a... more

Freedom Air Conditioning Plumbing & Heating Inc. VERY SCARY 10/6/2009

Citysearch User Provided by Partner
Glad I read these posts before I did business with this company. their ad says owner was with 82nd Airborne. So was I. Served with 3rd Br... more

TOTAL SCAM ! 5/7/2009

chrissy8791 Provided by Partner
Freedom Air is a total scam ! Their 'springtime special' offered 1lb of Freon and a free filter. They refused to give either. Two phone calls to the company to complain and nothing was done to even attempt to satisfy me as a customer. I've since paid another company to come out and service my air conditioner unit. They added exactly 1lb of Freon, and now its working perfectly. This should have been provided by Freedom Air, as promised in their 'springtime special'. As of this writing, I'm still waiting on the filters. Doubt I'll ever see them !!! DONT DO BUSINESS WITH FREEDOM AIR !!!! Cons: Not to be trusted. more

RIP OFF ARTISTS 4/7/2009

Citysearch User Provided by Partner
My Elderly MOTHER called them and was charged almost $800.00 for a SPRING TUNE-UP and a part,and the install of that part. Our family friend... more

Freedom Air Conditioning 11/2/2008

Citysearch User Provided by Partner
We had an old AC unit (Goettl) that was the original on our 1981 home that needed to be replaced. We had four vendors come to our home pitch... more

Work Damaged Roof, Many Cuts in Walls, House Ruined 10/1/2008

autismmom72 Provided by Partner
If you're smart, you'll run from Freedom AC. We had a new AC unit installed in August, they tore up our ceiling in many places, the registers were not straight, hardly attached to ceiling with multiple cuts outside the register edging, they wired the t-stat wrong, the roof leaks in SEVERAL places. Salesman and Owner came out, they were appalled at the work yet never followed through with fixing the three page list of repairs needed. Shannon in the office is very rude and lies, lies, lies. Please think twice before you get yourself in a bind with this company. You will regret it and your AC Unit Warranty will not be honored by mfg. Good Luck Pros: They Were Close to Our House Cons: Work is Horrible, Damage to Home, Wouldn't Fix more

Freedom ac and plumbing 7/31/2008

kgonzo Provided by Partner
i had freedom ac and plumbing come out for a leaky shower,that another company told me could not be fixed. John came out promptly and fixed it . then i showed him water under my wall mount toilet and he said it wasn't properly mounted and there was water damage in the wall he recommended H H resotoration they took care of the water damage and John could not find the parts to fix the toilet because the previous plumber had mickey moused it but he never gave up and found all the parts to fix it.John and Freedom are both very knowledgeable and will do whatever it takes to fix the problem i will recomend them to anybody from receptionists to the techs the company is a pleasure to work with! Pros: knowledgeable,prompt and courteous Cons: none more

Rip off # 2 7/10/2008

mobetter411 Provided by Partner
I recd a call on 4th of july on a tune-up which included filter, 1 lb of refrigerant, air flow, and attic on my ac units for $34 each. I okay. Lady said someone can be there tomorrow. Fine. 11am a repairman (Lee) showed on time. Excellent check -up found a couple issues. Ac #2 cooling 20 dregees less than it should and need some fuses in the attic. But he didnt have the refrigerant to complete the tune-up. He didnt charge me for the tune-up. Suggest I have service call at $65. I said okay, I just want my ac units fixed. Dispatched called, someone could come after 2pm and its $95. okay. Well the famous Todd showed up. He told my husband and myself that ac #2 is going to blow-up and carrier units are garbage. If temps reach 118 its going to freeze up. He can get us a good deal. $3000 for a new one. My ac units are only 41/2 yrs old. All they need is refrigerant. Todd thought he could get money fast and we are just dum when it comes to ac units. NOT!!!!!!!!!! What happen to him just putting in refrigerant and fuses. Well that what my husband demand he do. He supposed put in 1 lb and an additional amount. Then he charged us $106 1st lb and $89 for additional $95 serv charge. I just recd a total over the phone, no breakdown. My husband and I were both at work, therefore both repairmen communicated with us over the phone. My son was home. I was very upset with the charges. Its went from $70 for a tune-up to $265 for 1 lb plus and addtitional refrigerant. What exactly is additional refrigerant? I was over charged. My credit card company said they ran my card four times. I would not refer this company to my worst enemy. I want my money back and I want this company to have a strike on they record. I did talk to Helen at Freedom air and she was not to concern about her repairmen Todd and his rudeness, dishonesty, and over charging me. I will keep pursuing this issue of being over charged. more

Happy with service 7/2/2008

Citysearch User Provided by Partner
I was pleased with the service I received from Freedom. My Air Conditioning was not working I called them in the morning and they were able ... more

Pleased with service, ontime, very courteous 5/28/2008

Joseph1212 Provided by Partner
I had Freedom Air come and tune up my two AC units. All in all I was quite pleased with their service. They were on time and did a extensive checkup on both the units outside and in my attic. He recommended a couple of things "Life time washable filters" and indoor/outdoor coil cleaning. I did not feel pressured into anything and I felt the technician was quite courteous. Pros: Courteous , ontime, very professional. Cons: Don't really have any at this time more

Total Rip Off 5/9/2008

Sripathy Provided by Partner
I had scheduled a service and tuneup with Freedom Air Conditioning guys over the phone as a promotion for 34.95 per a/c. This guy called Todd came out on time and had called me prior to coming out. He looked professional. He immediately goes out to the AC units located outside and checks for some stuff and tells me Start Assist is gone bad and it will cost 200$/ piece and 400$/2 units. I was deciding to go for it or not., since I had the manufacturer warranty on them. Instead of bieng patient he was hurrying me up for the decision. I gave him a go ahead and he started unscrewing the capacitors, in just couple of minutes I changed my mind not get it done from him since it was more than 400$. I told him to stop and he became upset with it and yelled at me stating that he will charge me labor charge for an hour for which he just spent 2 min and may be 5 min on my decision. After bargaining with him he agreed to charge me for half hour. After which he pretended to check some stuff and said everything was alright.. He did not want to go to my attic to check other units as promised over the phone, but after insisting he went on attic and checked it and told that one of the run unit has gone bad. I told him that since the units were under warranty, I will get it fixed. He gave me the bill. I asked him for the washable filters as promised over the phone. Instead of giving me the filters he became totally upset and started saying that I do not believe him and think he is a liar. I told him to give me the filters and walk away with his money, instead he started fighting and yelled at me that I was not a nice man. I was upset and called the Freedom and the lady over the phone said that the manager was not in today. I finally told Todd to give the filters and take his check or walk away. He was almost there to fist fight with me. I closed the door on this man and told that I will complain to their office Keep off from Freedom AirConditioning if you can. Atleast from Todd ! Pros: On Time Cons: They do not tune up anything as promised and try to rip off the money more

Response To Freedom A/C 8/20/2007

ltptango Provided by Partner
I did finally receive a credit from Freedom A/C after I posted this review, but it took more than a week to show up on my credit card. more

answer to questionable business practices 8/20/2007

This is in response to the review posted on 08/07/07 by itp_tango the card in question was in fact ran in error on 08/02/07 in the amount of $374.34 and refunded the same day you called the office on 08/03/07 at that time you were offered a copy of the refunded ticket and an apology for the error. more

Some Problems, But Everything Worked Out Okay 8/6/2007

ltp_tango Provided by Partner
In June 2007, after being solicited by this company, during a maintenance service call, the repairman replaced two parts in my old 1989 A/C unit, for a total of $400.00. I was not sure whether the repair was necessary, but the unit did work much better after the parts were replaced. The following month (July 2007), my air handler started leaking water, so I called Freedom A/C again. A different serviceman came out (Shane), and he told me that my drain pan needed to be replaced. Since the part for that machine is no longer made, he recommended replacing the entire air handler. I decided it was foolish to keep putting money into an A/C unit that is almost 20 years old, so I asked for a quote for a new A/C system: air handler and heat pump. We agreed on a price and an installation date. When the installation crew came out two days later, I learned that Shane had been fired, allegedly over a dispute with the owner, and the lead installer told me that I got a "good price" on the system. I asked him if the price was going to change, and he said no. They installed the system, and everything works great. However, Freedom billed my credit card an additional $374.34 that was NOT authorized (in addition to the full amount for the system). Helen at Freedom admitted it was their mistake, and that she would credit my card that day. The amount posted to my credit card and it took a week or so for my card to be credited, but it was finally resolved. Pros: Technicians are polite and appear to have technical knowledge. Cons: Company charged me $374.34 in error. more

AVOID THIS COMPANY LIKE THE PLAGUE 2/20/2007

Citysearch User Provided by Partner
I called and asked how much it would be to do a particular job (they asked details so knew exactly what to expect), and they said that it wo... more

AC Service and Maintenance 7/26/2005

Citysearch User Provided by Partner
We had a problem with our AC last summer, and I called this company first thing in the morning, along with a couple of others (I was going w... more
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Family Owned & Operated with Quality Service You Can Trust!!! Best In AZ Service, Maintenance, and Construction. Call for our $39.99 Tuneup Special.

Additional information

  • Hours:

    Mon 12:00 AM-12:00 AM;Tue 12:00 AM-12:00 AM;Wed 12:00 AM-12:00 AM;Thu 12:00 AM-12:00 AM;Fri 12:00 AM-12:00 AM;Sat 12:00 AM-12:00 AM;Sun 12:00 AM-12:00 AM
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