Our dog was there over a long weekend and seemed to have been kept safe. I was very disappointed however in the information received once we picked him up. When we asked if he got any exercise, the response was, ""we usually take the dogs for a walk around the property"" which didn't tell me anything about his exercise. We gave a bag of dogfood with the measurements needed for each meal (my husband is pretty specific about the food our dog eats). When we picked him up his bag was half full. Either they didn't feed him enough or fed him other food. They were also supposed to clip his nails. They forgot - so after a long weekend we had to wait for them to do it when we picked him up. My husband brought him home only to find bl@@d all over my husband's truck. We took him back to the hospital and they were very unconcerned about it and handed him some paper towels. After all the tricks we know to stop the bleeding, it still had not stopped after about 5 hours. We had a friend take a look that is a vet assistant and she was appalled - his nails were very jagged and cut so close she was surprised only one was bleeding. We will not be taking him there in the future.