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Franz Jewelers LTD - 1 Reviews - 1220 Meadow Rd 1N, Northbrook, IL - Jewelry Reviews - Phone (847) 865-8146

Franz Jewelers LTD

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1220 Meadow Rd 1N
Northbrook, IL 60062
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(847) 865-8146
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Franz Jewelers LTD - Northbrook, IL
Franz Jewelers LTD - Northbrook, IL
Franz Jewelers LTD - Northbrook, IL
Franz Jewelers LTD - Northbrook, IL

Reviews

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Best

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Worst

If it were possible to award negative stars, this would be the place to do it.\r \r I have been a customer of this jeweler for years. After trusting them\r with many repairs, I...

Editorial review from Citysearch 2/16/2015

These people are the most honest jewelers I have ever had the pleasure of working with. They have repaired simple fixes for me on the spot, and charge nothing. Who does that anymore? I have had some major work done on my diamond ring, and the charge was half the estimate I received elsewhere ( it was an insurance claim so I needed multiple estimates. I can always find what I want here: silver charms for my grand daughters, and beautiful necklaces for my twin daughters. I'm always thrilled when my husband gives me a gift in a Franz box. We won't go anywhere else more

Never Again. 10/28/2012

If it were possible to award negative stars, this would be the place to do it.\r \r I have been a customer of this jeweler for years. After trusting them\r with many repairs, I have been gravely disappointed. I had a problem\r with a repair they had done and went back to address it. The staff\r were very short with me, and blamed me for the damage to the item.\r Still, they assured me that they would try to fix the item and the\r other issues would be taken care of the next day. When I went back, I\r was once again greeted with an unpleasant attitude and I found that\r they had damaged the item even more. They refunded my money and the\r woman told me to "have it repaired somewhere else."\r \r Although they refunded my money for the repair and covered the\r replacement cost of a new item, their behavior was absolutely\r unprofessional. They fail to recognize that some items have\r sentimental value and cannot be replaced. I would not trust this\r establishment with any of my valuables. To do so is a g more

Editorial review from Citysearch 10/27/2012

To trust them with your jewelry is a gamble, as they would charge you double the initial quote to sabotage an already broken item. more
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Established in 1966.

Owner Message

  • Franz Jewelers established in 1966, is a very reputable jeweler in the heart of downtown Northbrook, IL. Both Father Franz and Son Frank are anchors of the business. Franz carries some of the most unique and beautiful jewelry you could ever find. They also carry mid line prices. If they don't have if they can get it in for you. Their sales people are highly trained and most of them are gemologists as well.

    Products and Services:

    Full service watch & jewelry repairs, Northbrook's first jeweler

    Specialty: Antique & vintage restoration

    We service all fine brands, while you wait battery service

    Additional info: Northbrook's First Jeweler, Member American
    Gem Society, Accredited Gem Laboratory

    Certification And Affiliations: Accredited Gem Laboratory,

    Certified Gemologist - Appraiser

    Products: Batteries, Gemstones, Watches

    Services: Appraisals, Repairs, Restoration

    Trades: Gemologists

    Associations: American Gem Society. Diamonds|Earrings|Gemstones|Rings|Gold|Bracelets|Necklaces|Pins|Semi-Precious Stones|Wedding Rings|Silver Jewelry|Platinum Jewelry|Design Services|Repairs|Custom Jewelry|Jewelry Cleaning|Jewelry Sizing|Jewelry Buyers|Jewelry Restoration

Additional information

  • Hours:

    Daily 24 Hours
  • Payments:

    Master Card, Visa, Discover
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