04/01/12 Yes, I had my April fools joke for today. I traveled from Hutto Texas to Wellsbranch Parkway to the Four Seasons Resturant for authentic Chinese Food. I wanted the lunch special of Sweet and, Sour Chicken. It comes with soup , fried rice and, an eggroll and, it was $5.95 Just what I wanted. I was inform by the gentleman adding his reciept up for the day that I couldn't have the lunch special it was 3:15 in the afternoon ""my mistake"". I had no other choise but, to go with the dinner portion of this meal which was $ 10.01 but, I did buy their crispy noodles becaues I love them with the soup. .Keep in mind I didn't go there for the portion size I went there for authentic Chinese Food.
Ater I got home I discovered that this meal didn""t come with soup...an eggroll or fried rice as the lunch special did for only 1/2 of the cost of the dinner meal. ($5.95)
I was so disappointed because I traveled all that way .
I called the resturant and, talked to the man I'm sure who took my order. I told him that I was unhappy that I had to settle for what "" HE"" wanted me to eat. He told me that dinner meals don't include fried rice..an eggroll or soup because of the portion of the dinner meal. I told him I wasn't interested in hte size. I was interested in what I wanted to eat not what he was telling me I had to eat by not disclosing what this meal didn't come with. I assumed that if luch came with everything it listed so did dinner...My mistake they consider a bowel full of chicken nuggets and, a stuffed container of sticky white bland rice to be "" large protions"". Everyhting BLAND.....except for the taste of the oil the chicken nuggets are deep fried in.
This is what this meal came with : White rice that was jammed into a small container and, was stuck together
a large portion of sweetand, sour chicken without the sauce and, lets not forget a large portion of the sweet and, sour sauce oh my mistake a fortune cookie
If I wanted chicken Mcnuggets I would have gone to McDonalds and, if I didn't want authentic I would of gone to Panda Express which we have one in Hutto Texas .Last but not least if I wanted sticky white... bland rice I would have gone to H.E.B and, bought Uncle Bens Rice which wouldn't had been sticky.
The sad part about his refusing to allow me to purchase off the lunch section of that menu is that Restauant was completely empty except for his 2 employees I seen in there and, not once did anyone say a thing to me as I waited for this meal but, they all spoke up and, told me to come back again. """"""""""NEVER""""""""""I DON'T LIVE IN CHINA IN I LIVE IN THE UNITED STATES OF AMERICA WERE WE CAN EAT WHAT WE WANT AND, NOT HAVE TO WORRY ABOUT WHAT TIME WE ORDER IT.
Four Seasons I hope you learned from this . All you had to do is tell me that dinner didn't come with what I wanted and, I would have walked out saying Thank you but, no thank you but, it was more important to count the money you made for today. Piss poor customer service and, terrible food it wasn't worth $10.01 or the gas it took to go from Hutto Texas to Wellsbranch Parkway . (Actually not WellsBranch Parkway but, about one street away.)
To the man at the front desk that took my order someone needs to teach you what customer service is all about AND, HERE IS YOUR FIRST LESSON IT IS NOT COUNTING THE MONEY YOU MADE FOR THE DAY OF 04/01/12
MY NAME IS KATHY WHAT IS YOURS?
MY RATING FOR THE FOUR SEASONS RESTURANT IS UNCARING......FOOD COMPLETELY BLAND AND, A TOTAL DISAPPOINTMENT