Four Sons' Quality Cleaners

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3001 Guadalupe St
Austin, TX 78705

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(512) 477-2969
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Four Sons' Quality Cleaners - Austin, TX
Reviews
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Best

I can't imagine these complainers talking about the same Four Sons' I go to. They have been open for over 20 years in the north UT area and I have been going almost that long. Gre...

Worst

Actually I want to give this store half star. I went to the Four Sons' Quality Cleaners on 35st.The store offers both cleaning and alteration service.My jacket was returned wi...

The Best in the West campus area. 4/17/2012

I can't imagine these complainers talking about the same Four Sons' I go to. They have been open for over 20 years in the north UT area and I have been going almost that long. Great hand finished shirts, always ready, super staff. My wife's clothes look great and very good stain removal when needed. they did a wonderful job on our daughter's wedding dress. The best. more
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They lie in front of you 1/1/2010

Actually I want to give this store half star. I went to the Four Sons' Quality Cleaners on 35st.The store offers both cleaning and alteration service.My jacket was returned with big dirty spots as if it was not cleaned at all. I have the sleeves of another brand new Ann Taylor jacket shortened. The sleeves were done so badly. They are not of the same length, and the edges of the sleeves are rough and dirty. The woman who altered it said it was the manufacture defect of my clothes, because she did not change the location of the two buttons on the sleeves. if I want to redo it, I would have to pay again. Actually, she was lying. The two buttons, one was sewed very nice which was original, the other was sewed rough with different kind of thread which was apparently done by her. Do not go to this place, they cheap! more
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Lost scarf; botched alteration 11/2/2009

Stay away from Four Sons. They lost my scarf and botched alterations on a sweater. Then they tried to charge me for the correction of the botched alteration. They did not return my phone calls when I was checking on the status of the search for the lost scarf. Not once did they apologize. Not only that, they were rude to me when I expressed frustration with their service. I'm not sure how this place is still in business. Pros: none Cons: terrible service more
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They destroyed a $600.00 suit and said it wasn't thier problem. 10/19/2008

After doing business with quality cleaners: Since they opened. Pros: IT WAS CLOSE EVEN THOUGH THEY DO A CRAPPY JOB*I ALLWAYS APPRICIATED THE WAY ANNA WENT OVER EVERY ARTICLE WHEN TURNING IN. ALSO IF SHE WAS AFRAID THE SRTICLE WOULD BE DAMAGED SHE WOULD NOT ACCEPT IT. Cons: THEY DO NOT STAND BEHIND THEIR WORK, BAD CUSTOMER SERVICE more
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an Austin landmark 8/12/2008

What a great place. I love old time Austin businesses and this one has been around under current owners since 1991. \r I have used the Guadalupe store and the 35th street store and they are always very professional and friendly. They have stores all over town I am told. \r When I got married they did a great job on my wife's wedding gown. Try it. You will be pleased. more
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Best Cleaners I have used 10/9/2007

I have used two different locations, Guadalupe and Escarpment Village, and found the quality and service to be excellent. Their prices are reasonable and the stains on my clothes are almost always removed. The one time I had a problem the redo was successful and free. I recommend them to all my friends. Sheran D more
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Terrible Cleaners 9/30/2007

The staff here were rude to me and acted as though they were doing me a favor by taking my clothes. Even worse, when I got my clothes back, they smelled awful. DON'T give these people your money! more
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DISHONEST BUSINESS! HORRIBLE ALTERATION! 9/17/2007

Four Son's Quality Cleaners on William Cannon and Brodie completely ruined my jeans! I took my brand new jeans for a simple 2' hem last week. I had the manager measure and mark the jeans with my shoes on and told her specifically if the tailer did not think she could do it with a wide 2' hem, just like the hem they came with, to call me and I would take them somewhere else because I didn't want them messed up! more
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Rude and unappreciative attitude 6/28/2007

This location was rude on the phone and did not show any appreciation for my business as a customer. The staff treated me as is I needed them and was just an inconvenience for calling about pricing.\r Watch out for their prices as they do not charge what they advertise! more
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HORRIBLE service and RUDE staff. DO NOT GO! 6/12/2007

I brought in 2 dresses to be dry cleaned at the Guadalupe location and they both were returned with NEW and old stains. The staff was extremely rude and unprofessional. After agreeing to fix the new stains, I came days later only to find that the new and old stains were STILL there. DON'T EVER EVER GO! I would never trust them with my clothes. And on top of their inadequate work, they are extremely rude and difficult. more
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Such a Rip off 10/19/2006

Make sure that you get you price qoute in writinng and prepay before they do the work. If not they will overcharge you like crazy and then hold your clothes hostage. They will not work with you on the price. After you get the work done, the ball is in thier court and their is nothing you can do. Plus there is always someone different there when you call or go in, so you always have to explain everything from zero. Try a smaller and nicer cleaner/alterator and you will be happy then working with this big offensive place. Pros: none Cons: over priced, rude, too huge more
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Returned Dress dirty, offensive staff 4/28/2006

Took several dresses to Guadalupe location be dry cleaned....one dress was was returned with grey streaks down front. When I asked them to rewash it, the employee said that I was lieing...and that the dress 'smelled like food.' I said I was disappointed and would not return. They employee said that she didn't care if she lost me as a customer because I only spent $80 the last time I went in. HORRIBLE and offensive. PROS: CONS: offensive and unsatisfactory more
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Returned dress dirty....offensive staff 4/28/2006

Took several dresses to Guadalupe location be dry cleaned....one dress was was returned with grey streaks down front. When I asked them to rewash it, the employee said that I was lieing...and that the dress 'smelled like food.' I said I was disappointed and would not return. They employee said that she didn't care if she lost me as a customer because I only spent $80 the last time I went in. HORRIBLE and offensive. Cons: offensive staff, created mark on dress more
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Great place, No wait!! 11/26/2005

This establishment has got to be one of the best cleaners I have been to in quite some time. They are very professional, and courteous. I did not have to wait and they assured me my items would be ready for pick up the next day and they were. That was refreshing!! Last place I took my dry cleaning to, lost one of my items. How does this happen?? I would take my things to a closer place, but I feel the distance is well worth it!!! more
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Need a good cleaners 11/11/2005

I don't take my clothes to the cleaners very often due to a bad past experience. I have to say that this cleaners is wonderful though. They do a wonderful job on my clothes/ beding every time. They are always done on time, and very friendly. They have been wonderful at getting out some nasty stains. more
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    • Dry Cleaning

    • Laundry

Additional information
  • Hours: Mon 7:00 am - 7:00 pm Tue 7:00 am - 7:00 pm Wed 7:00 am - 7:00 pm Thu 7:00 am - 7:00 pm Fri 7:00 am - 7:00 pm Sat 9:00 am - 4:00 pm Sun Closed
  • Neighborhoods: North University, Central Austin
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