Everything everyone has said below that is negative is 100% true. Thy are rude, uncaring and by far the worse place I have ever been too. They don't listen. They only care about there company and not your pet. They do testing that you have already had done and then charge you for it. My pet had the worse blood work and they told me she would be fine, just give her some medicine. She needed to have surgery ASAP. I only found that out after rushing her to the Pet ER and $2202.00 later. My pet died. They did surgery but it was to late. For Paws called me before my pet died to see how she was doing. I told them, I was very upset at them and that my pet was fighting for it's life. The only thing they said was, I will have the office manager call you. We do not want you upset at us. I asked her, how is that going to help my pet know. It wouldn't. I told her the only thing they are worried about is there rep. The lady I talked to was so rude and hateful. I was in tears and all she could say is don't yell. I told her I am in no way yelling I am crying. Then she didn't say anything more. Other then a repeating, we just don't wan tyou upset at us, I am telling you. I have been to a lot of good vets. This one is by far the worse I have ever been too. They don't even have a sink in there rooms. Let alone, the rooms are so small. I thought I was in a bad alley 1950's abortion clinic you see on T.V.. It was horrible. Anyone that thinks this place is great, has never been to a great vet. The only reason I went there was, my vet could not get me in, this vet was just down the road. They thought they were an ok place. I have since told them to never ever send anyone to them. Trust me. Save yourself a lot of heartache. Don't use them. You will be sorry. I know I am. I had to put my pet down because of them. The infection had spread. Do you know how hard that is? I stayed with her the whole time. It just killed me. Please and I am begging you as tears are rolling down my face. Do not trust these people. They killed my pet. I trusted them and my pet lost it's life because of them. Even the ER doc said, with her blood work that bad, she should have had surgery ASAP. So it is not just me that knows this. The blood works said it all. Her white count was off the top. I would not give Johnson a dead animal to work on, she would probably kill it. I have done what I feel is need to be done. My hands are clean. I have tried to warn you all. They are just people that slapped up a clinic called it a vet place and forgot the most important things. The care for Pets. Johnson is not a nice person nor did she ever say sorry. It was just like oh well. I have never been to a vet that was so heartless. Never. But you all will do wht you want. Some will say they are the best and great. But in time the truth will come out. I just pray you don't have a heart break like I did.