These folks gave me a home equity loan last year and they made the application process so simple! I am self-employed, so I usually dread the process of all that documentation, but they asked for the minimum amount possible and had my funds ready within three days. I found all of their staff from the bank manager to the front desk staff very personable and pleasant. PLUS their rate was very competitive!
In addition, I was late on a payment once and they left me the cheeriest voice mail reminder! I love local banking!