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Floyd's Formals - 1 Reviews - 111 S 40th Ave, Hattiesburg, MS - Women's Clothing Reviews - Phone (601) 264-3694

Floyd's Formals

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111 S 40th Ave
Hattiesburg, MS 39402
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(601) 264-3694
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Staff greets you, does measurements, collects your money. Customer enters store talking about a complaint. Staff ushers customer out-red flag. I call with a question, manager sta...

Customer Service needs overhaul 5/9/2012

Staff greets you, does measurements, collects your money. Customer enters store talking about a complaint. Staff ushers customer out-red flag. I call with a question, manager starts going off about his own staff! Apologizes, then rudely tells me no way can they make a tiny change on one item. Terrible people skills. I go to another tux rental place and they are able to assist me with no problem! I call to calmly state that the mgr was rude and discuss the pick up time and the clerk hangs up on me. REALLY? Never will I grace the door of this place. more
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