I was promised to get my insepection papers within three business days. It has been over two weeks. While my house if falling apart, I call and don't get a straight answer from the receptionist. They tell me that the engineer is away on a trip, they tell me that the engineer had unforseen family matters, they tell me that the documents are on the way. Well which one is it? If you are looking for an inexpensive unreliable company than this is the one for you! Otherwise, be aware!!!! Do not use them. I wish I would of gone with another company and paid more! I am still waiting on these documents!!