They may not be one of the large chains that you see so many of these days but that doesn't mean the quality of the work is any less. I have had several mufflers installed here and will continue to go back. The prices are good and they offer guarantees on all thier work! I have been to the large chain stores but prefer to take my buisness to someone that will pay a little closer attention to the task at hand. Someone that does quality work as apposed to quantity.