After reading these reviews I have to say that poor business practices seem to be a regular way of doing business at this floral shop. And unfortunately, my husband and I experienced the same disappointment on our wedding day when we hired Floral Expressions by Ron.
I never thought I would get a ""bad vendor"" or be one of the ""nightmare wedding"" story tellers, but that is exactly what has happened.
We were completely dissatisfied - from the wrong colored flowers, to Ron not returning MANY phone calls, to being denied any reimbursement from Ron, and to endless excuses by Ron and his staff. We were mortified when we walked into the hall for the first time, it was NOT what we had talked to Ron about, the flowers were overgrown and clearly arranged many days before our wedding. The flowers were wilted, many were the wrong color (purple instead of pink, yellow instead of white). And the most upsetting part was that they do not accept credit for wrongdoing or fix what is wrong, or even communicate well with clients when something is wrong.
When you have a customer spending thousands of dollars on wedding arrangements, bouquets, centerpieces, etc. you need to deliver what you promise, and unfortunately my husband, my family, friends, and I had these expectations that proved to be to high for Floral Expressions.
I would not work with Ron or his shop for anything in the future and highly suggest that if you want to work with him, have a meeting with HIM (not his staff) and make sure that you are comfortable with him. Also, ask a lot of questions and don't let him persuade you, go with you gut and make sure you get what you ask for! Because unfortunately we did not get what we asked for and we will never get that day back!
Cons: Wilted/overgrown flowers, not what we ordered, wrong color