This has been the worst experience I have ever had. The salesperson was nice and that is where it ended. We had a problem with the carpet and we have heard a lot of excuses over the last 4 months. They are rude and very sarcastic. I can't get a straight answer out of them and just wished I would not have even stepped in the door. Don't waste your time here. You will regret it. Since my experience, I have talked to others and they have had similiar experiences. One even had to turn them into the A.G.'s office.