I took my car in for an oil change & tire rotation, had to take time off of work. I marked my tires to make sure they were rotated. When I picked up my car, I checked the marked tire, they had not been rotated. I confronted them and they said,"we must've forgot." They took my car back to rotate the tires, 10 mins later they said they hadn't rotated them because something was wrong with one of my tires, that I had an alignment issue and should take it to the dealership. I took my car to the dealership and was told there's nothing wrong with my tire. The service manager showed the tire to my husband who used to manage a tire & auto shop and he agreed there was nothing wrong, the tires just needed to be rotated. I called Fletchers back to tell them what the service manager at the dealership said and he disagreed, but agreed to rotate my tires. After the inconvenience of having to take my car to the dealer and their dishonesty, they still told my husband he would have to wait 2 hours for the car to be ready. I will never take my cars to Fletchers again and I wouldn't recommend them to anyone. If they lied about the tires, they might've lied about the oil change too.