No stars to the Fletcher Jones sales people. Had a deal to sell my used mercedes with their used car guy. We shook hands on a deal and he went and got the deal approved by the GM. We shock hands again after he spoke to the GM and he stated 'we have a deal'. The deal was done, \r
I handed over the pink slip and the key. As i was waiting for the paperwork (3 hours went by, they came back and asked for the second key) they sent a 3rd guy out to tell me they did not want to buy the car. I was shocked. They walk away from a deal we had shook hands on and the sales guy and the GM send a 3rd guy to tell me. \r
I wrote a detailed letter to the owner (Fletcher Jones). Got a call back from him (or someone claiming to be him) where he explained that they had made a mistake and that they were sorry, but they would not man up to the deal we had. When i asked Fletcher Jones what a handshake on a deal means, he stated that it means nothing to him. Buyers be aware of this gentleman and his dishonest sales tactics.\r
Other car dealers will respect a handshake and honer a deal, but not any of the Fletcher Jones dealerships!