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Fletcher Jones Imports - 2 Reviews - 7300 West Sahara Ave, Las Vegas, NV - Mercedes Benz Dealers Reviews - Phone (702) 364-2734

Fletcher Jones Imports

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7300 West Sahara Ave
Las Vegas, NV 89117
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(702) 364-2734
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Reviews

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Best

I had an initial problem with one of the service reps. After going over his head, a very courteous service manager did right by us. Highly recommended Dealership

Worst

All reviews seem positive

Editorial review from Citysearch 5/11/2013

No stars to the Fletcher Jones sales people. Had a deal to sell my used mercedes with their used car guy. We shook hands on a deal and he went and got the deal approved by the GM. We shock hands again after he spoke to the GM and he stated 'we have a deal'. The deal was done, \r I handed over the pink slip and the key. As i was waiting for the paperwork (3 hours went by, they came back and asked for the second key) they sent a 3rd guy out to tell me they did not want to buy the car. I was shocked. They walk away from a deal we had shook hands on and the sales guy and the GM send a 3rd guy to tell me. \r I wrote a detailed letter to the owner (Fletcher Jones). Got a call back from him (or someone claiming to be him) where he explained that they had made a mistake and that they were sorry, but they would not man up to the deal we had. When i asked Fletcher Jones what a handshake on a deal means, he stated that it means nothing to him. Buyers be aware of this gentleman and his dishonest sales tactics.\r Other car dealers will respect a handshake and honer a deal, but not any of the Fletcher Jones dealerships! more

Fixed an ongoing problem 10/17/2010

We initialy had a bad experience with service, but all said and done, we went to the service manager and he made good on our problem. Good Guys more

NON STOP NIGHTMARE Part 1 10/12/2010

I had an initial problem with one of the service reps. After going over his head, a very courteous service manager did right by us. Highly recommended Dealership more
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Additional information

  • Payments:

    Master Card, Visa, Discover
  • Neighborhoods:

    The Lakes/Country Club
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