I called to setup an appointment for a ""move out"" and carpet clean service. Diana gave me a quote ($350)and assured me that they will be there at 9AM on Sunday. By 10:15, I called and got a recorder, so I left a message to call me. After another 30 minutes, I get a call and they told me that they are on their way and are 15 minutes from the house. By 12:30PM, I get a ""no show."" This time, I get a call from Vanessa. Vanessa explained that the crew got into a car accident and they would not show up at all on Sunday. Vanessa called back again and offered a 15% discount and assured me that if we rescheduled it for any time Monday, they will definitely be there. Well you guessed it, the appointment again was at 9AM - ""no show"" again. No phone call and after numerous phone calls on my part, they still didn't call back. By 11AM, I get a phone call from Aquarius Janatorial Service. They offered to be there by 2:00PM, so I took it. They (3 hispanic ladies) showed up around 3:15PM and finished the job by 5:30PM. It appears cleaning services are on a network, so be careful.
Pros: Thumbs down